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As a key member of the IT team, you will work closely with business leadership, business liaisons, analysts, and technical teams to support the company’s Microsoft Dynamics 365 implementation and optimization efforts. This role plays a critical part in bridging business and finance needs with technology solutions, ensuring processes are aligned with best practices and drive real business value. You’ll collaborate face-to-face with users in the office, gather and translate requirements, and support the full lifecycle of finance-focused D365 initiatives. Success in this role requires a team-first mindset, strong communication skills, and the ability to work independently while partnering closely with others.
Job Responsibility:
Partner with stakeholders across business leadership, procurement, operations, and IT to elicit, analyze, and document business and finance requirements
Map current-state processes, identify gaps, and recommend improvements using Microsoft Dynamics 365 capabilities
Translate business requirements into clear functional specifications for technical teams
Collaborate with developers and technical resources to design, configure, test, and validate D365 solutions
Participate in the full implementation lifecycle of finance projects, including configuration, data migration, UAT, and go-live support
Develop user documentation and deliver in-person training sessions to ensure successful adoption of new systems and processes
Act as a trusted liaison between business users and IT, facilitating clear communication and managing expectations
Monitor post-implementation performance, gather user feedback, and recommend enhancements to maximize ROI
Leverage complementary platforms such as Power BI and PowerApps to support reporting and business insights
Participate in required safety programs and maintain a safe work environment
Perform additional duties as assigned by management
Requirements:
Highly organized and proactive Functional or Business Analyst
Strong foundation in finance processes and ERP systems
Hands-on experience supporting Microsoft Dynamics 365 implementations
Team-first mindset
Strong communication skills
Ability to work independently while partnering closely with others
Comfortable taking direction and bringing ideas forward
Comfortable in a collaborative, in-office environment where face-to-face interaction with users is essential