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In support of a challenging, critical, and rewarding program that provides integrated voice, video, and data services throughout the Information Technology lifecycle, Amentum is seeking an IT Fielding Engineer to join our dynamic team of IT professionals dedicated to fostering a positive and collaborative work environment. You must be a critical thinker, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes.
Job Responsibility:
Perform as senior-level contributor with knowledge and experience in local and wide area networking, communications, and related software/hardware within a secure, multi-platform operating environment
Provide support to a large and diverse customer base as a member of a complex team comprised of contractors and government personnel
Assist with integration of network and hardware infrastructure, including the planning, design, installation, maintenance, and management of the enterprise LAN/WAN
Perform installation, maintenance, and decommissioning of the following devices: KG-175 TACLANE encryption devices
Cisco routers
switches
VoIP phones and VTC devices
rack infrastructure
servers
UPS
and networked printers, scanners, digital senders, workstation computers, and all associated desktop peripherals
Provide Windows 10/11 desktop administration and end-user support, including operating system deployment and imaging via MECM, client application installation, roaming profiles, troubleshooting, and peripheral support
Install, label, and organize interior STP CAT5/6 copper, fiber, and AV cabling to include cable management
Review mission scope-of-work requirements and technical design packages
Prepare and execute hardware deployment and site installation plans
Coordinate with customer project managers, administrative and technical program support staff, and customers
Mobilize and direct the installation team
Update and complete support tickets and post installation close-out operations
Close-out operations include submitting travel receipts and travel vouchers for reimbursement, submitting hand receipts and customer signed inventories to Logistics personnel, and updating site data with Site Design team members and Customer Project Managers
Have familiarity with modern technological developments and applications to assist in evaluation of new products and make recommendations for purchase
Perform site surveys to assess and document current and proposed site network configuration and architecture based on mission requirements, specifications, and customer needs
Create diagrams as needed for planning and documentation purposes
Requirements:
Must have active Top-Secret clearance with SCI or TS with the ability to acquire SCI
5 years of relevant experience
Hands-on experience working within communications technology programs under the DoD or Intelligence Community environments
Familiarity with classified environments, compliance requirements, and secure communication standards
Proven experience installing and integrating hardware components into network and telecommunications infrastructures
Ability to configure and optimize hardware for optimal network performance and reliability
Must have in-depth knowledge of PC and LAN communication hardware and architecture
Experienced in working within complex multi-protocol network environments
Skilled in troubleshooting and resolving hardware, software, and network issues in VTC systems
Must have worked with a wide range of VTC hardware and software solutions across different vendors
Strong Windows 10 desktop administration skills
Ability to lift and carry up to 50 pounds occasionally and/or up to 20 pounds frequently
Ability to maneuver in small spaces (under desks, server rooms, communications closets) while running cords and cables
Must be able to work a 40-hour work week, normally Monday through Friday
Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed
Ability to travel up to 50% within the National Capitol Region (multi-day travel)
Must have a valid driver's license
Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project, and Visio
Exceptional attention to detail
excellent verbal and written communication skills
strong critical thinking, organizational, time-management, and problem-solving skills
Ability to work both independently and as part of a team in a dynamic environment
High School Diploma
Must possess one of the following 8140 IAT Level II or III baseline certifications: Level II certs include – CCNA Security, GISCP, GSEC, Security+ CE, SSCP
Level III certs include – CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH
Nice to have:
Bachelor's degree in IT related field
7 – 10 years of relevant experience
ITIL v4 Certification
ServiceNow experience
Experience with installation and configuration of enterprise network and systems infrastructure devices, cabling, and operational best practices
Understanding of Active Directory, MECM, DHCP, DNS, Cisco IOS, SolarWinds, and Remedy