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IT Field Technician

United States, Savannah · Job Posted January 18, 2026
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Job Responsibility

  • Provide on-site and remote help desk support for end users (Windows/Mac)
  • Install, configure, and troubleshoot routers, switches, firewalls, and access points
  • Support LAN/WAN connectivity, basic VLANs, and network cabling
  • Troubleshoot and maintain printers, scanners, peripherals, and conference room equipment
  • Image, deploy, and support desktops, laptops, and mobile devices
  • Handle user account management (Active Directory, Microsoft 365, password resets, permissions)
  • Respond to IT tickets and prioritize issues based on urgency and impact
  • Coordinate with vendors, ISPs, and internal teams when escalation is needed
  • Document fixes, configurations, and procedures clearly

Requirements

  • 3+ years of experience in IT support, field technician, or IT generalist roles
  • Strong working knowledge of: Routers, switches, and basic networking
  • Windows environments (Mac experience a plus)
  • Microsoft 365 / Active Directory
  • Printers and peripherals
  • Comfortable supporting users face-to-face and explaining technical issues in plain language
  • Ability to work independently across multiple locations
  • Reliable transportation and willingness to travel locally as needed

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

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