IT Field Engineer Job at Social Value Portal Ltd (London)

IT Field Engineer

We're looking for an experienced IT Field Engineer to join a busy MSP team, deli...

Location

United Kingdom , Manchester

Salary:

30000.00 - 35000.00 GBP / Year

NEXTECH GROUP

Expiration Date

Until further notice

Requirements

3+ years experience in a similar IT support role
MSP or customer-facing environment experience
Strong knowledge of Microsoft technologies: 365, Azure, Windows, AD, Server OS
Solid networking fundamentals and firewall experience
Familiarity with virtualisation (VMware / Hyper-V) and backup solutions (Veeam)
Cyber security awareness: firewalls, web filters, advanced protection
Clean UK driving licence and willingness to travel
Excellent communication skills and a customer-first mindset

Job Responsibility

Provide on-site IT support across the UK - installation, configuration, and troubleshooting
Contribute to project work including migrations, deployments, infrastructure upgrades, and office moves
Support the service desk with escalated tickets and remote troubleshooting when not in the field
Administer Active Directory, Group Policy, Microsoft 365, and Exchange environments
Support networking technologies including TCP/IP, VLANs, firewalls, and wireless
Manage firewall solutions (FortiGate, Cisco, SonicWall, WatchGuard)
Maintain backup solutions such as Azure Backup and Veeam
Support virtualised environments: Hyper-V, VMware, Azure Virtual Desktop, and RDS
Keep documentation accurate and tickets up to date

What we offer

Training
Hands on
Exposure

Fulltime

IT Field Engineer

The IT Field Engineer provides technical support, installation, and maintenance ...

Location

United States , St Petersburg

Salary:

Not provided

Power Design

Expiration Date

Until further notice

Requirements

Associate's degree in Information Technology, Computer Science, or related field required
Bachelor's degree preferred
1–3 years of IT experience in a field support or infrastructure role
Working knowledge of networking, Windows systems, and hardware troubleshooting
Strong problem-solving, communication, and customer service skills
Ability to work independently in a fast-paced, field-based environment
Valid driver's license and ability to travel to multiple job sites as needed
Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.

Job Responsibility

Deploy, configure, and maintain IT hardware and network systems across job sites
Provide hands-on support for end users, including troubleshooting connectivity, hardware, and software issues
Perform preventative maintenance, updates, and repairs on IT systems
Support implementation of site technology, including cameras, access control, and project communication systems
Collaborate with IT teams to ensure field systems align with company security standards
Maintain accurate documentation of configurations and service tickets
Provide timely and professional communication to end users and leadership
Travel to job sites as required to support ongoing IT operations.

Fulltime

IT Field Engineer

We are seeking a skilled Service Desk / Field Engineer to join our IT Service De...

Location

Spain , Madrid

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

Typically requires a BA/BS in Information Technology or equivalent, with 2+ years of hands-on experience in a Service Desk or Field Support role
Strong proficiency in Google Workspace administration, endpoint management, Zoom, and identity/access management tools
Experience supporting macOS and Windows devices, SaaS applications, VPN, and enterprise collaboration platforms
Working knowledge of scripting (PowerShell, Python, or similar) or using automation tools to streamline IT operations
Proven commitment to exceptional user support, balancing empathy, technical accuracy, and efficiency
Comfortable working within a global support model, partnering across time zones and regions to provide consistent service delivery
Naturally curious and proactive in adopting new support technologies and improving daily IT operations
Business level Spanish and English both in written and verbal

Job Responsibility

Deliver responsive, customer-focused IT assistance for software, hardware, and collaboration system issues, including Google Workspace, Zoom, and Slack
Troubleshoot complex or recurring problems, identify systemic issues, and recommend improvements to reduce downtime and ticket volume
Maintain and support core services, including Google Workspace, endpoint management (macOS, Windows), networking, VPN, and access management tools (Okta, CyberArk)
Create and update documentation, runbooks, and knowledge base articles to ensure consistency across the global service desk team
Develop or modify automation scripts (PowerShell, Python, or similar) to streamline routine tasks and improve operational efficiency
Provide on-site support for end-user devices, conference room A/V setups, office network connectivity, and workstation provisioning
Communicate effectively and empathetically with users, ensuring timely resolutions and a positive support experience
Experiment responsibly with AI technologies to assist with troubleshooting, data collection, and proactive issue detection

Fulltime

IT Field Engineer

We are looking for an enthusiastic IT Admin/Systems Engineer to join our infrast...

Location

Japan , Chiyoda

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

Professional degree (BA/BS in Computer Science, Information Technology, or equivalent) with 5-10 years of relevant professional experience
Fundamental understanding of Microsoft Technologies, MscOS, basic networking, and virtualization concepts
Recent hands-on technical support experience with Windows 11, MacOS, Microsoft Office, Google Workspace, Active Directory, system imaging, VPN, network connectivity including 802.11x, PC and Apple hardware, and mobile devices
Recent experience with video conference room device maintenance such as Zoom and onsite/remote hybrid event support
A strong desire to learn Windows/Intune, MacOS/Jamf, VMWare ESX, Cloud environments (AWS/Azure), Video Conferencing systems, and automation tools
Interest in using AI tools responsibly to accelerate learning, speed up troubleshooting, and generate playbooks
Passion, drive, energy, and a great attitude
Business level Japanese and English both in written and verbal

Job Responsibility

Perform IT & AV product and service procurement, routine repairs, maintenance, and upgrades to existing systems in accordance with standard operating procedures (SOPs)
Receive detailed instructions on day-to-day maintenance and troubleshooting tasks and work on project tasks with the guidance provided from senior IT & AV engineers
Apply company policies and procedures to resolve routine technical issues
Provide first-line IT & AV support and troubleshooting for routine infrastructure issues, applying standard runbooks and escalation paths to quickly restore service, while documenting symptoms, actions taken, and outcomes with our IT ticketing systems
Work under supervision to understand and execute existing scripts to increase operational efficiency

Fulltime

IT Field Engineer

If you are an engineer who enjoys autonomy, visibility, and building trusted cli...

Location

United Kingdom , Reading

Salary:

Not provided

T-Tech

Expiration Date

Until further notice

Requirements

Strong knowledge of the Microsoft stack, including Microsoft 365, Azure AD, Intune, Entra ID, Windows Server and core networking fundamentals
Thrive in a client-facing environment
Communicate technical concepts clearly and professionally to both technical and non-technical stakeholders
Enjoy ownership and accountability
Work well independently while contributing to a wider technical team
Take pride in delivering high standards of service
Appreciate variety and structured problem-solving

Job Responsibility

Managing escalated technical support tickets from 1st Line, resolving more complex issues
Conducting thorough root cause analysis rather than applying short-term fixes
Supporting users remotely and attending site visits when required
Providing clear technical guidance and practical solutions to end users
Accurately documenting incidents and resolutions within the ticketing system
Monitoring system performance and proactively identifying areas for improvement
Contributing ideas to improve processes and overall service delivery

What we offer

Pension scheme after 3 months, with T-Tech matching contributions up to 4%
Life Assurance at 3x your salary to provide financial security for your family
Income Protection to support you in the event of long-term illness
23 days’ holiday plus your birthday off
Access to continuous learning, including CBT Nuggets
Exposure to modern Microsoft technologies and real-world projects
Clear and genuine career progression pathways
Friday Pulse to regularly check in on wellbeing and engagement
Suggestion Box platform so your ideas influence how we improve
Open communication with leadership

Fulltime

IT Field Engineer

Renault Retail Group is looking for a supportive and proactive IT Field Engineer...

Location

United Kingdom , Cardiff or Bristol

Salary:

35700.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous IT field support or hands‑on technical experience
Strong knowledge of Microsoft Office and Microsoft 365
Experience managing vendors and service partners
Experience supporting or coordinating projects
A positive, clear and professional communication style
A structured approach to diagnosing issues and documenting work
A conceptual understanding of networking, including: SD‑WAN, MPLS, routing
Modern firewall technologies
LAN and Wi‑Fi environments
DMZ zoning

Job Responsibility

Provide field‑based IT support to regional teams and retail locations
Resolve technical issues on‑site
Deploy desktops, laptops, telephony and end‑user devices
Create and manage rollout plans with international teams and external suppliers
Document technical workflows, configurations and business processes
Identify opportunities to improve processes
Deliver 1st, 2nd and 3rd line support
Handle helpdesk tickets, emails and telephone queries
Test hardware, software and configuration changes
Provide input on emerging technologies

What we offer

Up to 15% annual bonus
A tax‑efficient ECOP / ECOS car after one month’s service
Business mileage reimbursed
Accommodation for overnight stays reimbursed
A company laptop and company mobile phone will be provided
Pension scheme with life assurance
Staff discounts on vehicles, parts, servicing, and accessories
Access to our company loan car scheme for close family
Share Incentive Scheme
Mortgage and pension advice seminars

Fulltime

IT Field Services Engineer

For our IT Department, we are seeking a Field Service Engineer to provide reliab...

Location

United Kingdom , London

Salary:

Not provided

Alter Domus

Expiration Date

Until further notice

Requirements

Basic working knowledge of Windows 11 and Microsoft 365 in an end-user support context
Familiarity with device provisioning concepts, preferably using Microsoft Intune or Autopilot
Basic understanding of hardware troubleshooting for laptops, desktops and common peripherals
Basic awareness of asset management principles, inventory processes and data protection requirements
Experience using a ticketing tool such as ServiceNow, Remedy, Jira Service Management or equivalent
Ability to follow documented procedures accurately and update records consistently
Strong communication skills with professional, user-facing manner and a customer-first approach
Organised and reliable, with the ability to manage concurrent tasks and prioritise workload effectively
Compliance with safety protocols and quality standards is always expected
English is required. Knowledge of the local language of the assigned site is an advantage and may be required depending on location.

Job Responsibility

Prepare, configure and deliver laptops, peripherals and standard workplace equipment to end users as part of joiner, mover and leaver processes
Perform device imaging, provisioning and deployment using tools such as Microsoft Intune or Autopilot, following agreed procedures and standard configurations
Provide on-site hardware and software troubleshooting for standard workplace issues, including laptops, docking stations, monitors, keyboards, mice, headsets, printers and meeting room equipment
Support device swap, repair coordination and reimaging activities, ensuring continuity of service for end users with minimal disruption
Schedule and conduct user handovers professionally, providing basic orientation on new equipment and escalating non-standard or complex issues when required
Conduct user acceptance testing upon completion of installations or repairs, obtaining sign-off in accordance with agreed procedures
Manage loan devices, maintain stockroom accuracy and report discrepancies to the relevant team in a timely manner
Update and maintain asset records and inventory data in the ticketing toolset, ensuring accuracy at every stage of the device lifecycle
Support logistics activities including receiving, unpacking, verifying and assembling equipment, as well as coordinating returns and faulty device dispatch for warranty or depot repair
Prepare devices for reuse or disposal, including supporting data wiping procedures and coordinating device packaging and shipment in line with agreed processes

What we offer

Alter Domus Academy
Support for professional accreditations such as ACCA and study leave
Flexible arrangements
Generous holidays
Additional day off for your birthday
Continuous mentoring
Active sports, events and social committees
24/7 support available from Employee Assistance Program
Employee Share Plan
Plus additional local benefits depending on your location

Fulltime

2nd Line IT Field Support Engineer

Imagine yourself in a role where your professional growth and creativity are cha...

Location

United Kingdom , London

Salary:

40000.00 - 42000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Ideally you will have experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent
3+ years working for an MSP previously is desirable
2nd Line support of Microsoft infrastructure software and application suites
Competency with mainstream Apple Mac infrastructure software and application suites
MS Certificates are preferred
Familiarisation working according to industry best practice, such as ITIL service strategy
Enthusiasm for furthering career in technical support and delivery
Ability to communicate at all company structure levels
Ability to work autonomously and deliver effective outcomes without supervision

Job Responsibility

Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk
Logging detailed and accurate information into the case management system
Taking responsibility for your personal call queue, ensuring that all tickets are kept up to date and closed in a timely fashion to meet SLAs
Communicating with users to keep them updated on the progression of their issue and ensuring that customer satisfaction remains high
Walking the floor daily to ensure users have an approachable and accessible IT Support presence
Proactively checking Audio Visual rooms at the beginning and throughout the day
Running regular drop-in sessions where users can come to request assistance or training
Building and configuring desktop systems and mobile devices
Fixing hardware faults and installing upgrades to hardware

What we offer

A comprehensive Private Healthcare and Cash Plan
Pension and life assurance
Entry to the £3,000 quarterly Dreamball draw
Personalised training and development pathways
Regular fully funded companywide events
Monthly ‘outstanding performer’ accolades
Enriching paid volunteering days
A rewarding Refer a friend scheme (£1,000)
The flexibility to adjust your holiday allowance (25 days pa)
Complimentary daily breakfasts in the office

Fulltime

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IT Field Engineer

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