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The IT Field Engineer provides technical support, installation, and maintenance of technology infrastructure at Power Design job sites and offices. This role ensures that network, hardware, and software systems are deployed and functioning efficiently to support field operations. The IT Field Engineer is responsible for delivering high-quality support while maintaining Power Design's commitment to innovation and reliability.
Job Responsibility
Deploy, configure, and maintain IT hardware and network systems across job sites
Provide hands-on support for end users, including troubleshooting connectivity, hardware, and software issues
Perform preventative maintenance, updates, and repairs on IT systems
Support implementation of site technology, including cameras, access control, and project communication systems
Collaborate with IT teams to ensure field systems align with company security standards
Maintain accurate documentation of configurations and service tickets
Provide timely and professional communication to end users and leadership
Travel to job sites as required to support ongoing IT operations.
Requirements
Associate's degree in Information Technology, Computer Science, or related field required
Bachelor's degree preferred
1–3 years of IT experience in a field support or infrastructure role
Working knowledge of networking, Windows systems, and hardware troubleshooting
Strong problem-solving, communication, and customer service skills
Ability to work independently in a fast-paced, field-based environment
Valid driver's license and ability to travel to multiple job sites as needed
Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.