CrawlJobs Logo
NEXTECH GROUP Logo NEXTECH GROUP · IT - Administration

IT Field Engineer

United Kingdom, Manchester Employment contract 30000.00 - 35000.00 GBP / Year · Job Posted May 31, 2026
Apply Position
Job Link Share

Job Description

We're looking for an experienced IT Field Engineer to join a busy MSP team, delivering hands-on technical support across a diverse UK client base. You'll split your time between on-site visits, project delivery, and remote service desk support - making every day varied and fast-paced.

Job Responsibility

  • Provide on-site IT support across the UK - installation, configuration, and troubleshooting
  • Contribute to project work including migrations, deployments, infrastructure upgrades, and office moves
  • Support the service desk with escalated tickets and remote troubleshooting when not in the field
  • Administer Active Directory, Group Policy, Microsoft 365, and Exchange environments
  • Support networking technologies including TCP/IP, VLANs, firewalls, and wireless
  • Manage firewall solutions (FortiGate, Cisco, SonicWall, WatchGuard)
  • Maintain backup solutions such as Azure Backup and Veeam
  • Support virtualised environments: Hyper-V, VMware, Azure Virtual Desktop, and RDS
  • Keep documentation accurate and tickets up to date

Requirements

  • 3+ years experience in a similar IT support role
  • MSP or customer-facing environment experience
  • Strong knowledge of Microsoft technologies: 365, Azure, Windows, AD, Server OS
  • Solid networking fundamentals and firewall experience
  • Familiarity with virtualisation (VMware / Hyper-V) and backup solutions (Veeam)
  • Cyber security awareness: firewalls, web filters, advanced protection
  • Clean UK driving licence and willingness to travel
  • Excellent communication skills and a customer-first mindset

Nice to have

  • Microsoft Certified (Azure or M365)
  • VMware VCP, Citrix, or Veeam certification
  • Experience supporting Apple Mac environments

What we offer

  • Training
  • Hands on
  • Exposure
NEXTECH GROUP - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

IT Field Engineer

8 matching positions

IT Field Engineer

The IT Field Engineer provides technical support, installation, and maintenance ...
Location
Location
United States , St Petersburg
Salary
Salary:
Not provided
powerdesigninc.us Logo
Power Design
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate's degree in Information Technology, Computer Science, or related field required
  • Bachelor's degree preferred
  • 1–3 years of IT experience in a field support or infrastructure role
  • Working knowledge of networking, Windows systems, and hardware troubleshooting
  • Strong problem-solving, communication, and customer service skills
  • Ability to work independently in a fast-paced, field-based environment
  • Valid driver's license and ability to travel to multiple job sites as needed
  • Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.
Job Responsibility
Job Responsibility
  • Deploy, configure, and maintain IT hardware and network systems across job sites
  • Provide hands-on support for end users, including troubleshooting connectivity, hardware, and software issues
  • Perform preventative maintenance, updates, and repairs on IT systems
  • Support implementation of site technology, including cameras, access control, and project communication systems
  • Collaborate with IT teams to ensure field systems align with company security standards
  • Maintain accurate documentation of configurations and service tickets
  • Provide timely and professional communication to end users and leadership
  • Travel to job sites as required to support ongoing IT operations.
  • Fulltime
Read More
Arrow Right

IT Field Engineer

We are seeking a skilled Service Desk / Field Engineer to join our IT Service De...
Location
Location
Spain , Madrid
Salary
Salary:
Not provided
paloaltonetworks.com Logo
Palo Alto Networks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically requires a BA/BS in Information Technology or equivalent, with 2+ years of hands-on experience in a Service Desk or Field Support role
  • Strong proficiency in Google Workspace administration, endpoint management, Zoom, and identity/access management tools
  • Experience supporting macOS and Windows devices, SaaS applications, VPN, and enterprise collaboration platforms
  • Working knowledge of scripting (PowerShell, Python, or similar) or using automation tools to streamline IT operations
  • Proven commitment to exceptional user support, balancing empathy, technical accuracy, and efficiency
  • Comfortable working within a global support model, partnering across time zones and regions to provide consistent service delivery
  • Naturally curious and proactive in adopting new support technologies and improving daily IT operations
  • Business level Spanish and English both in written and verbal
Job Responsibility
Job Responsibility
  • Deliver responsive, customer-focused IT assistance for software, hardware, and collaboration system issues, including Google Workspace, Zoom, and Slack
  • Troubleshoot complex or recurring problems, identify systemic issues, and recommend improvements to reduce downtime and ticket volume
  • Maintain and support core services, including Google Workspace, endpoint management (macOS, Windows), networking, VPN, and access management tools (Okta, CyberArk)
  • Create and update documentation, runbooks, and knowledge base articles to ensure consistency across the global service desk team
  • Develop or modify automation scripts (PowerShell, Python, or similar) to streamline routine tasks and improve operational efficiency
  • Provide on-site support for end-user devices, conference room A/V setups, office network connectivity, and workstation provisioning
  • Communicate effectively and empathetically with users, ensuring timely resolutions and a positive support experience
  • Experiment responsibly with AI technologies to assist with troubleshooting, data collection, and proactive issue detection
  • Fulltime
Read More
Arrow Right

IT Field Engineer

We are looking for an enthusiastic IT Admin/Systems Engineer to join our infrast...
Location
Location
Japan , Chiyoda
Salary
Salary:
Not provided
paloaltonetworks.com Logo
Palo Alto Networks
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Professional degree (BA/BS in Computer Science, Information Technology, or equivalent) with 5-10 years of relevant professional experience
  • Fundamental understanding of Microsoft Technologies, MscOS, basic networking, and virtualization concepts
  • Recent hands-on technical support experience with Windows 11, MacOS, Microsoft Office, Google Workspace, Active Directory, system imaging, VPN, network connectivity including 802.11x, PC and Apple hardware, and mobile devices
  • Recent experience with video conference room device maintenance such as Zoom and onsite/remote hybrid event support
  • A strong desire to learn Windows/Intune, MacOS/Jamf, VMWare ESX, Cloud environments (AWS/Azure), Video Conferencing systems, and automation tools
  • Interest in using AI tools responsibly to accelerate learning, speed up troubleshooting, and generate playbooks
  • Passion, drive, energy, and a great attitude
  • Business level Japanese and English both in written and verbal
Job Responsibility
Job Responsibility
  • Perform IT & AV product and service procurement, routine repairs, maintenance, and upgrades to existing systems in accordance with standard operating procedures (SOPs)
  • Receive detailed instructions on day-to-day maintenance and troubleshooting tasks and work on project tasks with the guidance provided from senior IT & AV engineers
  • Apply company policies and procedures to resolve routine technical issues
  • Provide first-line IT & AV support and troubleshooting for routine infrastructure issues, applying standard runbooks and escalation paths to quickly restore service, while documenting symptoms, actions taken, and outcomes with our IT ticketing systems
  • Work under supervision to understand and execute existing scripts to increase operational efficiency
  • Fulltime
Read More
Arrow Right

IT Field Engineer

If you are an engineer who enjoys autonomy, visibility, and building trusted cli...
Location
Location
United Kingdom , Reading
Salary
Salary:
Not provided
ttech.uk.com Logo
T-Tech
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong knowledge of the Microsoft stack, including Microsoft 365, Azure AD, Intune, Entra ID, Windows Server and core networking fundamentals
  • Thrive in a client-facing environment
  • Communicate technical concepts clearly and professionally to both technical and non-technical stakeholders
  • Enjoy ownership and accountability
  • Work well independently while contributing to a wider technical team
  • Take pride in delivering high standards of service
  • Appreciate variety and structured problem-solving
Job Responsibility
Job Responsibility
  • Managing escalated technical support tickets from 1st Line, resolving more complex issues
  • Conducting thorough root cause analysis rather than applying short-term fixes
  • Supporting users remotely and attending site visits when required
  • Providing clear technical guidance and practical solutions to end users
  • Accurately documenting incidents and resolutions within the ticketing system
  • Monitoring system performance and proactively identifying areas for improvement
  • Contributing ideas to improve processes and overall service delivery
What we offer
What we offer
  • Pension scheme after 3 months, with T-Tech matching contributions up to 4%
  • Life Assurance at 3x your salary to provide financial security for your family
  • Income Protection to support you in the event of long-term illness
  • 23 days’ holiday plus your birthday off
  • Access to continuous learning, including CBT Nuggets
  • Exposure to modern Microsoft technologies and real-world projects
  • Clear and genuine career progression pathways
  • Friday Pulse to regularly check in on wellbeing and engagement
  • Suggestion Box platform so your ideas influence how we improve
  • Open communication with leadership
  • Fulltime
Read More
Arrow Right

IT Field Engineer

Renault Retail Group is looking for a supportive and proactive IT Field Engineer...
Location
Location
United Kingdom , Cardiff or Bristol
Salary
Salary:
35700.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous IT field support or hands‑on technical experience
  • Strong knowledge of Microsoft Office and Microsoft 365
  • Experience managing vendors and service partners
  • Experience supporting or coordinating projects
  • A positive, clear and professional communication style
  • A structured approach to diagnosing issues and documenting work
  • A conceptual understanding of networking, including: SD‑WAN, MPLS, routing
  • Modern firewall technologies
  • LAN and Wi‑Fi environments
  • DMZ zoning
Job Responsibility
Job Responsibility
  • Provide field‑based IT support to regional teams and retail locations
  • Resolve technical issues on‑site
  • Deploy desktops, laptops, telephony and end‑user devices
  • Create and manage rollout plans with international teams and external suppliers
  • Document technical workflows, configurations and business processes
  • Identify opportunities to improve processes
  • Deliver 1st, 2nd and 3rd line support
  • Handle helpdesk tickets, emails and telephone queries
  • Test hardware, software and configuration changes
  • Provide input on emerging technologies
What we offer
What we offer
  • Up to 15% annual bonus
  • A tax‑efficient ECOP / ECOS car after one month’s service
  • Business mileage reimbursed
  • Accommodation for overnight stays reimbursed
  • A company laptop and company mobile phone will be provided
  • Pension scheme with life assurance
  • Staff discounts on vehicles, parts, servicing, and accessories
  • Access to our company loan car scheme for close family
  • Share Incentive Scheme
  • Mortgage and pension advice seminars
  • Fulltime
Read More
Arrow Right

IT Field Engineer

We are an established IT services provider supporting clients within highly regu...
Location
Location
United Kingdom , London
Salary
Salary:
40000.00 GBP / Year
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years' experience in a 2nd Line Service Desk or IT Support role
  • At least 1 year's experience working as a Field Engineer across multiple customer sites
  • Experience working within an IT Solution Provider / MSP environment
  • Strong knowledge of: Microsoft Azure
  • Microsoft 365 / Office 365
  • Windows Server & Windows OS
  • Active Directory
  • Virtualised environments
  • Networking (LAN, WAN, VPN, Wireless)
  • Microsoft Exchange & Outlook
Job Responsibility
Job Responsibility
  • Provide on-site IT support across multiple customer locations in and around London
  • Deliver 2nd line support for desktop, server, network, and cloud-based issues
  • Troubleshoot complex technical environments and time-critical incidents
  • Build strong working relationships with end users and key stakeholders
  • Accurately log and document incidents, requests, and resolutions
  • Escalate issues in line with agreed procedures when required
  • Support the service desk remotely via phone and email when not on site
  • Share knowledge and contribute to continuous improvement within the support team
  • Act as a professional and reliable technical representative at customer sites
What we offer
What we offer
  • Competitive annual leave allowance
  • Overtime and on-site incentives
  • Pension scheme
  • Health cash plan
  • Access to employee benefits and discount platforms
  • Training and professional development opportunities
  • Social events
  • Cycle-to-work scheme
  • Electric car leasing scheme
  • Access to discounted hardware and software
  • Fulltime
Read More
Arrow Right

IT Support/ Field Engineer

We are looking for an IT Support/ Field Engineer to provide hands-on technical s...
Location
Location
United States , Parsippany
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of experience in IT services, technical support, or IT consulting roles
  • Working knowledge of network administration and infrastructure support, including VMware, Citrix, and Microsoft technologies
  • Ability to troubleshoot PC hardware, server platforms, desktop operating systems, and network-related issues
  • Bachelor’s degree in Computer Science, Information Technology, or a related discipline
  • Relevant industry certifications or equivalent technical credentials are preferred
  • Comfortable working in a hybrid schedule with both remote and onsite responsibilities
  • Strong English communication skills with the ability to support end users professionally and clearly
  • Must be authorized to work and be eligible to work in the U.S. without current or future employment visa requirements
Job Responsibility
Job Responsibility
  • Deliver technical support for desktops, servers, and network-connected systems by diagnosing issues and restoring service in a timely manner
  • Maintain and support core infrastructure technologies, including VMware, Citrix, and Microsoft environments, to promote stable operations
  • Assist end users with operating system issues, device configuration, software support, and general workplace technology needs
  • Respond to incidents in a hybrid work model, providing remote assistance as well as onsite support when needed
  • Monitor and troubleshoot connectivity, performance, and system reliability concerns across user and infrastructure environments
  • Contribute to security-focused IT operations by supporting data protection, file security, and general cybersecurity practices
  • Document technical problems, resolutions, and recurring trends to improve service quality and support efficiency
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
Read More
Arrow Right

IT Field Support Engineer

A well-established IT firm is looking for an experienced IT Technical Support En...
Location
Location
United Kingdom , City of London
Salary
Salary:
18.00 - 24.00 GBP / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 22, 2026
Flip Icon
Requirements
Requirements
  • Proven track record delivering fast-paced, high-touch floor and deskside support in demanding corporate environments
  • Imaging & Deployment: Solid experience handling end-to-end hardware imaging, staging, configurations, and large-scale rollouts
  • Proficient in managing tech tickets and logging office hardware inventory using enterprise platforms like ServiceNow
  • Skilled at troubleshooting mobile operating systems (iOS/Android) and setting up video conferencing or webinars (Webex/Teams)
Job Responsibility
Job Responsibility
  • PC Deployment: Build, image, and install Windows desktops, laptops, and peripheral hardware
  • Ticket Resolution: Troubleshoot and resolve everyday hardware, software, and IT service requests
  • Mobile & AV Support: Set up corporate iPhones/Androids and help run video meetings (Webex/Teams)
  • Asset Inventory: Keep an accurate, up-to-date log of all office IT hardware in the tracking tool
  • IT Documentation: Write and update simple guides and procedures for the support team
  • Fulltime
!
Read More
Arrow Right