IT Executive

• Troubleshoot and resolve technical problems or issues related to computer software and systems
• Provide technical guidance and recommendations to resolve business problems
• Analyze, recommend, and implement process improvements
• Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment
• Troubleshoot, modify, support, manage, and maintain applications programs and user accounts
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
• Train or instruct users in the proper use of hardware or software
• Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning
• Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications
• Follow company and department safety and security policies and procedures
• Follow property specific procedures for handling emergency situations
• Follow company and department policies and procedures
• Protect the privacy and security of guests and coworkers
• Protect company tools, equipment, machines, or other assets
• Perform other reasonable job duties as requested by Supervisors
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly
• Talk with and listen to other employees to effectively exchange information
• Exchange information with other employees using electronic devices
• Provide assistance to coworkers, ensuring they understand their tasks
• Provides exceptional customer service, understanding customer needs
• Speak to guests and co-workers using clear, appropriate and professional language
• Provides timely, accurate, and detailed status reports as required
• Ensure full liaison with Local management and operations teams - support business objectives
• Develop and maintain positive and productive working relationships with other employees and departments
• Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties
• Assist management to ensure that department have the necessary resources to effectively perform jobs
• Assign and ensure work tasks are completed on time and that they meet appropriate quality standards
• Support, Coach and develop employees on newly implemented solutions and applications
• Take responsibility for tasks and assignments, make decisions and provide input on possible improvements
• Listen to employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions
• Coordinate tasks and work with other departments to ensure that the department runs efficiently
• Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores
• Ensure employee compliance with company standards and policies and external regulations
• Develop and maintain positive and productive working relationships with other employees and departments
• Partner with and assist others to promote an environment of teamwork and achieve common goals
• Actively listen to and consider the concerns of other employees, responding appropriately and effectively
• Support all co-workers and treat them with dig

• At least 2 years of related work experience
• Well spoken Arabic, English and French
• Previous Marriott experience is an advantage

Previous Marriott experience