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We are looking for an enthusiastic and detail-oriented Junior ERP Analyst to join our IT team supporting the SAP S/4HANA Order-to-Cash (OTC) processes. This role is ideal for someone early in their SAP career who has a solid understanding of business processes in sales and distribution and wants to grow into a senior functional analyst role. You will assist in supporting, configuring, and enhancing SAP OTC processes—including order management, billing, pricing, and logistics—while learning how SAP integrates with external systems through IDocs, middleware, and APIs. Working closely with senior analysts, developers, and business users, you’ll gain hands-on experience in translating business needs into system solutions that enable operational excellence.
Job Responsibility:
Provide first-level functional support for SAP S/4HANA OTC processes, including sales order creation, pricing, billing, and delivery management
Work with senior analysts to analyze business requirements and document process and configuration needs
Assist in the configuration and testing of SAP OTC functionality under guidance from senior team members
Support the setup and monitoring of IDoc interfaces and middleware integrations between SAP and external ordering, CRM, or e-commerce systems
Collaborate with business users to troubleshoot and resolve system issues, escalating when necessary
Participate in testing activities (unit testing, integration testing, UAT) and help document test cases and results
Maintain accurate documentation for configuration, procedures, and issue resolutions
Support end-user training and knowledge sharing by preparing materials and assisting with workshops
Contribute to continuous improvement efforts, identifying opportunities to streamline or automate OTC processes
Stay current on SAP updates, functionality, and best practices to continuously build professional skills
All other duties as assigned
Requirements:
Bachelor’s degree (or equivalent) in Information Systems, Computer Science, Business Administration or a related field
2–5 years of experience in SAP ERP systems (S/4HANA or ECC)
internship or exposure to SAP SD/OTC preferred
Understanding of basic Order-to-Cash concepts such as order entry, pricing, delivery, and billing
Familiarity with system integrations (IDocs, middleware, EDI, or APIs) is a plus
Experience working with Excel, reporting tools, or SQL queries is helpful but not required
Basic fundamental knowledge of SAP navigation, reporting, and master data (customer, material, pricing)
Solid analytical and problem-solving abilities
Solid organizational and documentation skills with attention to detail
Solid written and verbal communication skills
Solid ability to work both independently and collaboratively in a team environment
Positive attitude, curiosity, and motivation to develop SAP expertise
Nice to have:
Exposure to SAP S/4HANA Sales & Distribution (SD) or related modules through coursework, certification, or hands-on experience