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Expert in one or more highly specialized areas within the healthcare environment. Role in developing clinical/business solutions. Design and present solutions and options that improve patient care, enhance patient engagement, improve operational efficiency and improve the organization's financial position. Integrates organizational knowledge with thoughtful design. Reviews and analyzes systems including testing and documenting Epic applications. Understands system options and configurations completely and can suggest and lead teams through decisions on the best way to configure and utilize the system.
Job Responsibility:
Designs, builds, tests, implements, and supports information technology solutions to meet operational and clinical needs
Provides consultation for program design, coding, testing, debugging and documentation
Understands system options and configurations completely and can suggest and lead teams through decisions on the best way to configure and utilize the system
Analyzes, designs, and makes recommendations to improve existing systems and/or methods, and provide written, detailed reports
Creates thorough system design and build documentation
Collaborates with other analysts, staff, vendors, and leadership
Translate high-level business requirements to detailed technical designs/documentation
Leads large/complex projects or initiatives
Supports/maintains day-to-day existing functionality/programs/applications including ancillary systems support
Coordinates all phases of a system optimization or upgrade project and provides production services, such as recommending improvements to strategy, system usage and process through the application of business and technology skill sets
Supports continued system maintenance and optimization
Serves as resource and advocate for assigned user group(s)
Assists with a variety of related projects and staff education on an ad hoc basis
Provide solutions for application issues and complex support for troubleshooting difficult situations
Acts as the group resources for complex issues needing resolution
Mentors other analysts on troubleshooting issues of intermediate to advanced complexity and creating system design solutions
Performs advanced system analysis and troubleshooting to implement new functionality/programs/applications, and to analyze/research vendor release notes and documentation
understanding complete end-to-end system integration
Identifies and manages new system specifications or user services and coordination of installations
Assesses assigned user areas for efficiencies and effectiveness
Evaluates alternative services and technology solutions on an ongoing basis and assures cost-effective solutions
Responsible for providing systems support
Ability to coordinate various systems
Coordinates the preparation of departmental and interdepartmental policies and procedures, job functions, operating procedures, manuals, and system documentation
Performs advanced analysis using databases and data reporting tools
Maintains complete and up-to-date project documentation for all assigned projects
Meeting with department heads on a routine basis to identify and prioritize their needs
Works closely with customers to document requirements and communicate effectively with customers and peers to implement changes
Facilitates performance improvement for the effective use of information technology
Assists in identifying any barriers to adoption of clinical practice
Supports business/clinical operations with clinical and financial end users
Analyze the functionality of the system and how it fits or not with operations
The ability to troubleshoot basic problems and recommend and take appropriate action as required
On-call coverage (after business hours and weekends) is sometimes required, on a rotational basis or as-needed, if circumstances warrant
Some travel required, both locally and overnight
Requirements:
Bachelors Other in related field or 4 years of equivalent experience may be considered in lieu of Bachelor's degree, upon hire and 3 years working with systems analysis programming/design
and 5 years of additional relevant experience: application support, implementation
or Development experience with applications in a hospital or medical related industry
EPIC Certification, within 120 Days
What we offer:
medical
prescription drug
dental
vision plans
life insurance
paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings