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IT Epic Applications Manager- Professional Billing and Claims

United States 63.45 - 95.20 USD / Hour · Job Posted February 20, 2026
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Job Description

Responsible for the planning, development, implementation, and operation of applications within application scope. The ideal candidate will hold Epic Resolute Professional Billing Administration and Epic Resolute Professional Billing Claims and Remittance Administration certifications, or another Epic Revenue Cycle certification, which will support the team’s ability to meet organizational standards and deliver high-quality results.

Job Responsibility

  • Responsible for the planning, development, implementation, and operation of applications within application scope which includes documenting and evaluating current systems, recommending, and justifying improved systems, contributing to priorities for system implementation, staffing resources, and developing the conceptual design for each improved application
  • Ensures that applications are designed and interfaced in a manner, which satisfies the users of the systems, and that all information is maintained, accessible, and integrated to satisfy both providers and users. Serves as the primary contract for operational leadership in the corresponding application areas
  • Responsible for executing and providing the results and conclusions of all phases of system applications, as defined by the long-range systems plan and the conceptual design, are accomplished according to established time frames. Communicates accordingly with various users, committees, and affiliates related to system plans, designs, and project status
  • Consults with users to identity, evaluate and formulate strategies to deal with opportunities for improvement in applications. Manages and provides support for changes/enhancements ensuring proper analysis, testing, change management and user input processes are followed
  • Assists with the management of hardware, software and/or consultant contracts and service agreements. Establishes and maintains vendor relationships
  • Leads multiple projects in all aspects of information systems lifecycle (information planning, business requirements definition, implementation, productions support)
  • Oversees the development, execution, administration, and evaluation of information systems processes and mechanisms to support the mission, vision, values, and strategic initiatives
  • Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale
  • Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives
  • Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business

Requirements

  • Bachelor’s degree or equivalent knowledge in Computer Science, Business Administration, or related field
  • 3 years of experience in information systems, solution design, systems development, implementation, and installation within a complex environment
  • 1 year of management experience in project management and managing multi-discipline work teams
  • Experience with systems design and development from business requirements analysis through day-to-day management, and advanced project management skills
  • Knowledge of effective best practice in information systems operations, regulations, and guidelines
  • Skills and demonstrated experience in establishing excellent working relationships and partnering with various teams
  • Strong communication skills and the ability to communicate effectively with all levels of employees
  • Epic Resolute Professional Billing Administration and Epic Resolute Professional Billing Claims and Remittance Administration certifications, or another Epic Revenue Cycle certification

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

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  • Ensures that applications are designed and interfaced in a manner, which satisfies the users of the systems, and that all information is maintained, accessible, and integrated to satisfy both providers and users. Serves as the primary contract for operational leadership in the corresponding application areas
  • Responsible for executing and providing the results and conclusions of all phases of system applications, as defined by the long-range systems plan and the conceptual design, are accomplished according to established time frames. Communicates accordingly with various users, committees, and affiliates related to system plans, designs, and project status
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  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
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