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Boston Children's Hospital Logo Boston Children's Hospital · IT - Administration

IT Epic Analyst II - Grand Central/Prelude

United States, Boston Employment contract 78540.80 - 125652.80 USD / Year · Job Posted June 03, 2026
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Job Description

At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Job Responsibility

  • Provides day-to-day build, maintenance, and support for Epic Grand Central, Prelude, and RTE applications
  • Partners with clinical and administrative stakeholders to understand business needs and translate them into effective Epic workflows and configurations
  • Designs, tests, and implements system changes, enhancements, and new functionality following BCH change management standards
  • Troubleshoots and resolves application and integration issues, escalating complex issues as needed
  • Participates in system upgrades, validation, and optimization initiatives to ensure continued system reliability and efficiency
  • Develops and maintains detailed system documentation, workflow diagrams, and support materials
  • Collaborates closely with the training team and operational leaders to ensure smooth adoption of new functionality
  • Participates in 24/7 on-call rotation and scheduled maintenance activities as required
  • Supports continuous improvement and standardization efforts across Epic modules and BCH departments

Requirements

  • Bachelor's degree or equivalent work experience
  • Minimum of 2 years of relevant Epic application support experience
  • Demonstrated understanding of patient registration, admission, discharge, transfer (ADT), and eligibility workflows
  • Strong troubleshooting, analytical, and communication skills with the ability to work collaboratively with both technical and non-technical teams
  • Epic Grand Central Certified / Accredited
  • Epic Prelude Certified/Accredited

Nice to have

  • Epic Real-Time Eligibility (RTE) certification
  • Additional Epic certifications or cross-certifications
  • Familiarity with Epic integration points, interface workflows, and downstream system impacts
  • Experience with project coordination or participation in Epic upgrade cycles

What we offer

  • Flexible schedules
  • Affordable health, vision and dental insurance
  • Child care and student loan subsidies
  • Generous levels of time off
  • 403(b) Retirement Savings plan
  • Pension
  • Tuition and certain License and Certification Reimbursement
  • Cell phone plan discounts
  • Discounted rates on T-passes
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