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We are looking for an IT Engineer to support and evaluate the technology environment in California. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented individual who can investigate current systems, identify improvement areas, and help strengthen day-to-day infrastructure performance. The role combines desktop support, technical assessment, and practical problem-solving across user systems, directories, and network-connected assets.
Job Responsibility:
Review the existing IT environment to identify operational gaps, technical risks, and opportunities for improvement
Perform asset tracking and verification activities to help maintain accurate inventory records for hardware and related equipment
Conduct testing across workstations, systems, and network components to confirm functionality and uncover issues affecting performance
Provide desktop and help desk support by resolving user-reported incidents, troubleshooting Windows-based devices, and managing service requests
Administer and support Active Directory and Azure Active Directory user access, account maintenance, and related system tasks
Document findings and develop practical remediation recommendations to improve system stability, support processes, and overall IT operations
Assist with network-related troubleshooting by evaluating connectivity issues and reviewing topology information to support efficient resolution
Contribute to technical planning efforts related to transitioning away from the current organizational structure or environment as needed
Requirements:
5+ years of experience in IT support, desktop engineering, or infrastructure-focused technical roles
Hands-on experience supporting Microsoft Windows environments, including Windows 10 systems
Working knowledge of Active Directory and Azure Active Directory administration
Ability to troubleshoot common hardware, software, and user access issues in a service desk or desktop support setting
Experience handling and prioritizing service desk tickets in a structured support environment
Familiarity with network topology concepts and basic network troubleshooting practices
Strong analytical skills with the ability to assess technical environments and recommend corrective actions
What we offer:
medical, vision, dental, and life and disability insurance