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The IT Engineer is responsible for the ongoing administration, maintenance, and optimisation of the organisation’s Microsoft ecosystem. This role ensures the stability, security, and effective use of Flint’s Microsoft 365, Dynamics, and the Power Platform, including Power Automate flows and automation implementation. The role focuses on day-to-day operational support—such as user and licence management—while also contributing to the continuous improvement of systems in line with the organisation’s overall IT strategy.
Job Responsibility:
Maintain and support the Microsoft 365 environment, including Entra ID (Azure AD), Exchange Online, SharePoint, Teams, and OneDrive
Manage user accounts, security groups, roles, and permissions
Provision, modify, and remove user licences in line with requests and policies
Monitor system health, security alerts, and service updates
Maintain, monitor, and troubleshoot Power Automate flows
Support and enhance Power Platform solutions (Power Apps, Power Automate, Power BI as required)
Ensure automations follow best practice, security, and governance standards
Assist in documenting and improving existing workflows and integrations
Administer and support the organisation’s Microsoft Dynamics instance
Manage users, security roles, environments, and basic configuration
Support upgrades, patches, and integrations with other Microsoft services
Respond to service requests related to access, licensing, and configuration changes
Ensure environments comply with security, compliance, and governance policies
Requirements:
Strong experience administering Microsoft 365 environments
Hands-on experience with Entra ID (Azure AD), user and licence management
Experience with Power Platform, particularly Power Automate
Working knowledge of Microsoft Dynamics (Dynamics 365 or similar)
Understanding of Microsoft security and governance concepts
Experience with IT service management processes (e.g. request handling, change control)
Proven experience in an IT Engineer, Systems Administrator, or similar role
Experience supporting business users in a Microsoft-centric environment
Experience maintaining production IT systems and responding to operational requests
Strong problem-solving and troubleshooting ability
Clear communication skills, both technical and non-technical
Ability to work independently while collaborating with wider IT and business teams
Strong attention to detail and documentation discipline