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IT Engineer/Senior IT Engineer

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SpotHero

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Location:
United States , Chicago

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

60000.00 - 93500.00 USD / Year
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Job Description:

At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business.

Job Responsibility:

  • Coordinate and facilitate new hire IT onboarding and offboarding including equipment provisioning and IT security orientation
  • Own the IT user account and hardware inventory lifecycle
  • Resolve IT issues reported by employees with a focus to educate and discover self-service opportunities
  • Provide in-person IT support in our Chicago office for video conferencing & AV equipment, office technology, and WiFi
  • Utilize mobile device management tools (Jamf / Intune) to enforce security baselines on our fleet of corporate devices
  • Research, evaluate and make proposals on new technology and support methods

Requirements:

  • Bachelor's degree or equivalent with 2+ years experience in systems administration or IT support
  • Primary expertise in macOS with solid proficiency in Windows
  • Working knowledge of Google Workspace, Slack, and Zoom
  • Experience with administering a single-sign on service like Okta
  • Ability to troubleshoot network infrastructure devices, including wireless access points, routers, switches in corporate offices
  • Communicating complex IT concepts clearly and effectively to non-technical users
What we offer:
  • We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, a 401(k) with match and immediate vesting, and comprehensive leave policies
  • Flexible PTO policy and outstanding work/life balance
  • Grubhub weekly lunch stipend for in office days (SkipTheDishes for Canada)
  • Udemy and Personal Learning Budget
  • Annual parking stipend
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere
  • Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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