Job Description:
The Microsoft 365 Engineer is responsible for designing, operating, and improving the university’s Microsoft 365 cloud infrastructure, including Exchange Online, Teams, SharePoint, OneDrive, Intune, and Entra ID. The role supports the university’s hybrid identity and cloud architecture by integrating on‑premises and cloud platforms to deliver reliable authentication, secure access, and consistent service behavior. This position focuses on the security, availability, and operational integrity of Microsoft 365 through the implementation and management of Conditional Access, MFA, DLP, Purview, and related controls, while resolving complex issues across identity, messaging, collaboration, and endpoint services. The engineer performs core cloud infrastructure duties such as service configuration, automation, monitoring, capacity planning, and lifecycle management to ensure scalable and resilient operations. The role contributes to disaster recovery, business continuity, and governance for Microsoft 365 services and collaborates with academic, administrative, and research units to ensure the platform reliably supports teaching, learning, and university operations.
