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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re seeking a forward-thinking IT Engineer to help design, automate, and secure Affirm’s growing technology ecosystem. Our ideal candidate thrives at the intersection of systems architecture and hands-on development—building integrations, leveraging AI-assisted tools, and driving automation that scales across the enterprise. As an IT Engineer, you’ll play a key role in advancing operational excellence, strengthening security, and empowering teams through smarter, more connected systems.
Job Responsibility:
Technical Strategy & Systems Design: Partner with business and technical stakeholders to translate requirements into scalable, secure, and user-centric solutions. Design architectures that integrate SaaS platforms, identity systems, and automations across the enterprise
Automation & Integration Development: Build and maintain automations using REST APIs, scripting languages (Python, JavaScript/TypeScript), and workflow platforms (e.g., Okta Workflows, Workato, Zapier). Streamline repetitive processes and strengthen cross-system interoperability
AI & Emerging Technology Enablement: Leverage AI-assisted tools to accelerate development, incident response, and documentation. Experiment with generative AI and workflow intelligence to improve IT operations and knowledge management
Operational Reliability & Security: Enhance the reliability and resilience of critical IT services. Implement monitoring, alerting, and governance practices that protect data and maintain compliance with security standards
Incident Resolution & Root Cause Analysis: Troubleshoot technical issues efficiently, conduct root cause analyses, and deliver durable long-term fixes that reduce operational noise and support business continuity
Knowledge Sharing & Collaboration: Create and maintain technical documentation, playbooks, and process diagrams. Mentor teammates and contribute to a culture of transparency, automation, and continuous improvement
Requirements:
3–5 years of experience in IT Engineering, Systems Administration, or Solutions Engineering within a SaaS or enterprise environment
Deep understanding of modern SaaS ecosystems, SSO/SCIM integrations, and identity/access management frameworks (e.g., Okta, Azure AD)
Hands-on experience coding and automating with APIs and scripting languages (Python, JavaScript/TypeScript)
Strong communication and stakeholder management skills—capable of bridging business goals with technical implementation
Demonstrated ability to manage multiple priorities and deliver measurable results in a dynamic, fast-paced environment
Nice to have:
Experience with workflow automation platforms such as Okta Workflows, Workato, Zapier, Tines, or equivalent
Familiarity with AI-assisted development (e.g., Copilot, ChatGPT, CodeWhisperer) and its applications in IT and automation
Knowledge of SaaS management and governance frameworks, including lifecycle management and license optimization
Background in cloud-based infrastructure (e.g., AWS, GCP, or Azure) and DevOps practices
Strong analytical mindset and a passion for improving team productivity through smarter systems design
Experience working with distributed, cross-functional teams and influencing outcomes across multiple stakeholders
What we offer:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
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