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Are you passionate about technology and telecommunications? Do you aspire to manage IT projects and lead teams in providing cutting-edge IT services and cyber security? If so, we have an exciting opportunity for you to join our team as an IT Engineer Apprentice. In this role, you'll be at the forefront of our organisation's IT operations, developing the skills and knowledge needed to become a proficient IT professional. Working alongside experienced IT engineers, you'll gain hands-on experience in managing IT projects, supporting various IT services, and implementing robust cyber security measures. You will gain a vast range of useful experiences and skills whilst working towards the Level 4 Digital Infrastructure Engineer Apprenticeship qualification. As a working student your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set objectives and goals by your training provider and manager to support your studies. You will build your skills over a 24-month period, starting in September. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members.
Job Responsibility:
Providing technical support and resolving complex IT issues for internal and external customers
Assisting in the management of IT projects, from planning to implementation
Supporting the maintenance and security of IT systems and networks
Collaborating with team members to develop and implement IT solutions
Participating in the design and maintenance of websites and databases
Contributing to the development and testing of software applications
Assisting in the administration and security of IT systems
Continuously learning and adapting to new technologies and industry best practices
Requirements:
Be 18 years or over before the start date (September 2026)
Have the right to live and work in Wales (if you are on a visa, this needs to enable you to legally work and reside in Wales for the entire duration of the program)
Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
Be a resident of Wales for the entire duration of the program
Not be registered to study on a UK government funded course ending August 2026 or later
Have at least 5 GCSEs C grade (grade 4) or above including Maths and English
This Apprenticeship assumes the candidate has some or little knowledge/experience of the occupation
Nice to have:
You are able to operate in a fast-paced environment
You are able to demonstrate drive and a passion for learning
What we offer:
First-class coaching
Tailored development opportunities
Challenging, rewarding work
Inclusive environment
Employee-led affinity groups (women in tech, LGBTQ+ employees, underrepresented minorities)