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You will support leading retail/FMCG clients in their digital and e-commerce transformation. As a Senior Project Manager, you will oversee key EC/Omni systems (EC storefront, OMS, O2O, PIM/DAM), manage IT projects end-to-end, and coordinate between business, IT, and vendors.
Job Responsibility:
Oversee daily operations and performance of EC, OMS, O2O, and PIM/DAM systems
Manage incidents/changes and drive continuous improvement of digital operations
Lead IT/Digital projects (upgrades, new features, integrations, process optimization) from planning to go-live
Align project scope, roadmap, and priorities with business stakeholders
Manage vendors and service providers: delivery quality, SLAs, timelines, and budgets
Support clients on IT security and data protection topics for digital platforms
Requirements:
Bachelor’s degree in IT, Computer Science, Engineering, or related field
5+ years in IT management / IT project management, ideally in retail or FMCG (in-house or consulting)
Strong knowledge of e-commerce and omni-channel systems: EC, OMS, O2O, PIM/DAM
Proven experience delivering large IT/Digital projects on time and within budget
Excellent stakeholder management and cross-team communication skills
Good understanding of IT operations (ITIL), integrations/APIs, and security basics
Professional English
Nice to have:
Other languages (e.g., Chinese)
What we offer:
Dynamic and international work environment
Opportunities to work on high-impact projects with leading clients
Career development through training, certifications, and internal mobility
Close support from your manager and regular follow-up
Culture that promotes intrapreneurship and professional growth