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We are looking for an experienced IT Director to oversee and manage the technology operations of our organization in Phoenix, Arizona. The ideal candidate will provide strategic leadership in IT infrastructure, ensuring optimal performance and security across all systems. This role demands a hands-on approach to problem-solving and a forward-thinking mindset to align technology solutions with business objectives.
Job Responsibility:
Direct and manage IT operations, ensuring seamless functionality and performance across all systems
Lead deskside support teams to address technical issues efficiently and maintain high user satisfaction
Oversee hardware deployments and ensure timely installation and configuration of computer systems
Implement and maintain robust backup technologies to protect organizational data
Manage and optimize Cisco technologies to enhance network performance and security
Develop and enforce IT policies and protocols to maintain compliance and operational efficiency
Collaborate with other departments to align IT strategies with business goals
Monitor system performance and troubleshoot issues to minimize downtime
Research and recommend new technologies to improve business processes and IT capabilities
Requirements:
Proven experience in a leadership role within IT operations or management
Strong expertise in deskside support and troubleshooting technical issues
Solid knowledge of computer hardware deployment and configuration
Proficiency in implementing and managing backup solutions
Extensive experience working with Cisco technologies
Ability to develop and enforce IT policies and procedures
Strong problem-solving skills with a focus on minimizing downtime
Excellent communication and collaboration skills to work across departments