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The IT Director will play a critical, hands-on leadership role overseeing consulting engagements and managed services delivery while supporting business growth initiatives. Based in Torrance, CA or Plano, TX this individual will bridge technical execution, project delivery, and pre-sales collaboration—ensuring solutions are scoped accurately, delivered efficiently, and transitioned seamlessly into ongoing support. This candidate must have Managed Service Provider (MSP) experience.
Job Responsibility
Own end-to-end delivery of IT consulting engagements from scoping through implementation and transition to managed services
Partner with sales teams on pre-sales activities including solution design, scoping, and proposal development
Lead and mentor a team of technical consultants and project leaders, driving performance and professional growth
Oversee project execution to ensure delivery on time, within budget, and aligned to quality standards
Manage project profitability through effective resource planning, scope control, and financial oversight
Establish and enforce standardized delivery processes, documentation practices, and handoff procedures
Identify risks proactively, including scope creep, resource gaps, and technical challenges
Collaborate cross-functionally with infrastructure, service desk, security, and endpoint teams
Drive continuous improvement in delivery methodologies and client experience
Identify opportunities to expand client engagements and convert project work into recurring managed services
Requirements
7+ years of experience in managed services, IT consulting, or professional services environments
7+ years of leadership experience managing technical teams and project delivery
Proven experience delivering complex IT projects on time and within budget
Strong background in pre-sales support, including scoping, proposal development, and client presentations
Broad technical knowledge across cloud platforms (e.g., Azure), infrastructure, security, networking, and endpoint management
Experience managing multiple concurrent projects and priorities
Strong financial acumen including budgeting, forecasting, and margin management
Bachelor's degree in Information Technology or a related field (or equivalent experience)
Nice to have
Relevant certifications such as PMP, ITIL, or cloud certifications
Experience building repeatable service offerings within a managed services environment
Familiarity with Microsoft 365 ecosystems and modern workplace technologies
Knowledge of networking solutions and enterprise infrastructure platforms
Strong client engagement skills with the ability to translate technical concepts into business value
What we offer
Comprehensive benefits package including medical, dental, vision, and life insurance
401(k) with company matching
Paid time off and holidays
Professional development and certification reimbursement
Additional voluntary benefits such as pet insurance