CrawlJobs Logo

IT Director - Microsoft 365 Services

sammonsfinancialgroup.com Logo

Sammons Financial Group

Location Icon

Location:
United States , Sioux Falls

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

115531.00 - 216621.00 USD / Year

Job Description:

The IT Director – Microsoft 365 Services is responsible for the strategic leadership, governance, architecture, security, and operational excellence of the organization’s Microsoft 365 ecosystem. This role oversees the design, implementation, optimization, and compliance management of M365 platforms including Exchange Online, SharePoint Online, OneDrive, Teams, Power Platform, Purview, and related security and compliance services. The Director ensures Microsoft 365 capabilities are secure, well-governed, cost-effective, and aligned with enterprise productivity, collaboration, regulatory, and digital transformation objectives. This position partners closely with Security, Compliance, Infrastructure, Enterprise Architecture, and Business Leaders to maximize value and manage risk across the M365 environment.

Job Responsibility:

  • Develop and execute the enterprise Microsoft 365 strategy and roadmap
  • Align M365 capabilities with business objectives, regulatory requirements, and digital workplace initiatives
  • Serve as the executive owner for Microsoft 365 platform lifecycle management
  • Evaluate emerging Microsoft technologies and assess business applicability
  • Establish governance frameworks for Teams, SharePoint, OneDrive, and Power Platform
  • Oversee data retention, information protection, eDiscovery, and compliance policies (Purview)
  • Ensure alignment with regulatory requirements (e.g., financial services compliance standards)
  • Define standards for provisioning, naming conventions, access control, and lifecycle management
  • Partner with Information Security to implement and maintain: Conditional Access policies, Data Loss Prevention (DLP), Insider risk management, Secure collaboration controls
  • Oversee secure configuration baselines and continuous risk monitoring
  • Lead administration and operational support for: Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Power Platform
  • Ensure high availability, performance optimization, and service reliability
  • Establish SLAs, KPIs, and operational dashboards
  • Manage incident response and platform-related escalations
  • Collaborate with Enterprise Architecture on integration with: Azure infrastructure, On-prem systems, Third-party SaaS platforms
  • Ensure scalable design and long-term sustainability of M365 services
  • Oversee licensing strategy and cost optimization
  • Manage Microsoft relationships and strategic partners
  • Develop and manage annual budgets for M365 services and products used within the M365 ecosystem
  • Build and lead a high-performing M365 engineering and operations team
  • Define roles, responsibilities, and succession planning
  • Promote automation, process improvement, and operational maturity
  • Drive adoption and enablement strategies across the enterprise

Requirements:

  • Bachelor's Degree in field relevant to role preferred
  • 8+ years of progressive IT leadership experience with 2+ years managing Microsoft 365 in an enterprise environment preferred
  • Deep expertise in Microsoft security, compliance and governance practices
  • Understanding Microsoft licensing and contract models
  • Strong understanding of cybersecurity, identity, and data governance principles
  • Experience with hybrid environments (on-prem + cloud)
  • Experience managing and/or implementing the following M365 Solutions: Exchange Online, Teams & SharePoint, Entra ID (Azure AD), Power Platform, Tenant Architecture
  • ITIL or similar service management framework experience
  • Experience operating in a regulated industry (e.g., financial services, insurance, healthcare)
  • Due to the financial nature and level of accountability of this position, a credit and criminal background check is required
What we offer:
  • Health, Dental, Vision, Company Paid Retirement, PTO and Holiday Pay
  • Employee Stock Ownership Plan (ESOP) is a 100% company-funded retirement plan
  • Friday afternoons off all year long, competitive PTO, and generous number of paid holidays
  • Incentive program for defined goals subject to eligibility and performance
  • Colleagues who support one another, model our core values, and drive our healthy, high-performing culture

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for IT Director - Microsoft 365 Services

Service Desk Engineer

To provide a single point of contact for all clients in relation to IT issues an...
Location
Location
United Kingdom , Hebburn
Salary
Salary:
Not provided
itcservice.co.uk Logo
ITC Service Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A love of (and ability to) solve problems & challenges
  • Great communications skills, founded in being a good listener
  • Good understanding of support tools, techniques and how technology is used to provide services
  • Good understanding of operating systems, business applications, printing systems and network systems
  • Good diagnosis skills of technical issues related of end-user hardware & software and network devices
  • Experience and knowledge of working with the Microsoft 365 Platform
  • Must be able to type quickly and accurately while talking on the phone
  • A deep desire to deliver an amazing client experience
  • Knowledge of IT applications, software & hardware
  • The ability to speak both geek and human
Job Responsibility
Job Responsibility
  • Provide a single point of contact for all clients in relation to IT issues and incidents
  • Provide exceptional standards of support to all clients and support a variety of products, services, and platforms
  • Act in both a proactive and reactive manner and ensure that all performance targets are adhered to
  • Provide resolutions in an effective and timely manner
  • Provide an exceptional client experience
  • Fix 70% of incidents at first contact (where possible)
  • Ensure adherence to performance targets
  • Ensure that incidents are dealt with according to client and priority needs
  • Ensure all incidents are accurately logged
  • Take ownership of logged incidents, tracking the progress of all calls and follow-up with the client to ensure that they are satisfied with the resolution
  • Fulltime
Read More
Arrow Right

Director of Digital

The Director of Digital will lead and evolve ANS’s Digital Services practice, wi...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
ans.co.uk Logo
ANS Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong commercial acumen demonstrating multiple years’ experience in managing complex budget, forecasting and financial processes including communication to C – suit
  • Experience in complex operational modelling in a delivery function
  • Experience of various Target Operating Models and Organisational design in PS or MSP environments
  • Extensive consultancy experience delivering customer solutions
  • Expertise in agile and waterfall methodologies
  • Leadership in professional services in MSP environments
  • Experience in leading, managing and developing large complex technical teams across varying seniority levels
  • Product and domain knowledge in D365, Low code and AI technologies communicating to customers
  • Experience in Enterprise level stakeholder engagement
  • Experience in project directorship and service design
Job Responsibility
Job Responsibility
  • Define and execute the digital services delivery strategy across D365 and Low Code/AI platforms
  • Lead cadence of strategic and operational KPIs and Processes including Forecasting, Budgeting and modelling
  • Commercial management of the digital practice area
  • Regular engagement with commercial finance
  • Presentation of performance, modelling and metrics to C-suite with commercial recommendations for improvement
  • Champion continuous improvement, governance, and service health reporting
  • Represent Digital Services at SLT and CoE board reviews
  • Oversee delivery of complex D365 and Power Platform solutions, ensuring quality, scope, budget and Customer satisfaction
  • Act as escalation point for strategic customer engagements including Executive sponsorship of major customers
  • Align delivery with pre-sales, project management, managed services teams and other internal teams
What we offer
What we offer
  • 25 days’ holiday, plus you can buy up to 5 more days
  • Birthday off
  • An extra celebration day
  • 5 days’ additional holiday in the year you get married
  • 5 volunteer days
  • Private health insurance
  • Pension contribution match and 4 x life assurance
  • Flexible working and work from anywhere for up to 30 days per year (some exceptions)
  • Maternity: 16 weeks’ full pay
  • Paternity: 3 weeks’ full pay
  • Fulltime
Read More
Arrow Right

Senior Service Desk Engineer

The number one goal of everyone in our team is to make our clients exceptionally...
Location
Location
United Kingdom , Hebburn
Salary
Salary:
Not provided
itcservice.co.uk Logo
ITC Service Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A love of (and ability to) solve problems & challenges
  • Great communications skills, founded in being a good listener
  • Advanced understanding of support tools, techniques and how technology is used to provide services
  • Advanced understanding of operating systems, business applications, printing systems and network systems
  • Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices
  • Advanced experience and knowledge of working with the Microsoft 365 Platform
  • Must be able to type quickly and accurately while talking on the phone
  • A deep desire to deliver an amazing client experience
  • Advanced knowledge of IT applications, software & hardware
  • The ability to speak both Geek and Human
Job Responsibility
Job Responsibility
  • Work on and resolve escalated service desk tickets
  • Delight our clients with a friendly, quick and helpful experience
  • Provide the client with advanced remote troubleshooting
  • Remote hardware maintenance and support
  • Use our ticketing system to work on and resolve service desk tickets & service requests
  • Managing and recording all work though our ticketing system
  • Make sure that client documentation is well maintained
  • Split tickets that have several issues into their own individual ticket
  • Make sure that tickets aren’t “stale” throughout the process
  • Review RMM dashboard and apply remediation actions as indicated by our processes
  • Fulltime
Read More
Arrow Right

Procurement & Deployment Services Manager

The Information Technology Department, within the Sisters of Mercy of the Americ...
Location
Location
United States , Cumberland; Merion; Rochester; Belmont; Omaha; Silver Spring
Salary
Salary:
Not provided
sistersofmercy.org Logo
Sisters of Mercy of the Americas, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in information technology, business, or related field and at least five years’ related experience in leading and supporting procurement management and deployment processes
  • or equivalent combination of education and experience
  • Proven work experience leading IT procurement
  • Strong sense of ownership and accountability, a self-starter
  • Exceptional analytical and problem-solving skills
  • Strong writing and communications skills including the ability to concisely communicate with technical and non-technical stakeholders across the organization
  • Highly proficient in Microsoft Office 365 tools
  • Experience with Mobile Device Management (MDM) and Remote Monitoring and Management Systems (RMM)
  • Exemplary organizational skills, the ability to work both independently as part of a team, and the ability to handle multiple competing priorities
  • Utilize data to identify trends and suggest improvements in product and process
Job Responsibility
Job Responsibility
  • Design, develop, implement, and manage enterprise-wide procurement systems & strategies that include automated approval workflows to streamline and improve current processes
  • Source, establish, and maintain relationships with reliable national suppliers and vendors with dedicated nonprofit teams to leverage value-added resources
  • Design, develop, implement, and manage a procurement, deployment, and delivery process that leverages SMA, Inc locations in states which honor SMA, Inc nonprofit status
  • Leverage IT documentation system(s) to ensure all details of procurement processes, inventory, and deployment strategies are properly documented
  • Perform risk assessments on potential contracts and agreements
  • Prepare procurement reports and conduct analysis of purchasing data to identify trends
  • Design, develop, implement, and manage systems to track shipments and inventory
  • Leverage cloud-based systems to manage, maintain, and ensure compliance of end user devices to organizational protocols & standards
  • Support of the Institute Director of Information Technology in meetings and presentations
  • Provide clear communication and coordination in all areas related to procurement and deployment
  • Fulltime
Read More
Arrow Right

Account Director

Join a well-established $100M IT services and managed services provider entering...
Location
Location
United States , Salt Lake City
Salary
Salary:
130000.00 - 160000.00 USD / Year
salestalentinc.com Logo
Sales Talent Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience selling IT services and/or professional services
  • Strong exposure to Microsoft solutions (Azure, Dynamics 365, ERP-adjacent offerings)
  • Preference for experience within mid-sized MSPs or IT services firms
  • Highly consultative, business-outcome focused sales approach
  • Comfortable building proposals end-to-end and collaborating with technical teams
  • Bachelor’s degree preferred
Job Responsibility
Job Responsibility
  • Owning and expanding net-new logo acquisition across mid-market to small enterprise accounts ($50M–$2B revenue)
  • Leading consultative, multi-threaded sales cycles across cloud, managed services, ERP/Dynamics 365, data & AI, application modernization, and security
  • Diagnosing complex business and technical challenges and mapping solutions across the Microsoft ecosystem
  • Partnering closely with Microsoft on co-sell motions, target accounts, and lead generation
  • Pulling in technical SMEs and delivery leaders to build proposals and close sophisticated, outcome-based deals
What we offer
What we offer
  • Medical, Dental, Vision
  • 401k with match
  • HSA/FSA options
  • Strong employer contribution toward benefit costs
  • Fulltime
Read More
Arrow Right

Account Director

Join a well-established $100M IT services and managed services provider entering...
Location
Location
United States , Dallas
Salary
Salary:
130000.00 - 160000.00 USD / Year
salestalentinc.com Logo
Sales Talent Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience selling IT services and/or professional services
  • Strong exposure to Microsoft solutions (Azure, Dynamics 365, ERP-adjacent offerings)
  • Preference for experience within mid-sized MSPs or IT services firms
  • Highly consultative, business-outcome focused sales approach
  • Comfortable building proposals end-to-end and collaborating with technical teams
  • Bachelor’s degree preferred
Job Responsibility
Job Responsibility
  • Owning and expanding net-new logo acquisition across mid-market to small enterprise accounts ($50M–$2B revenue)
  • Leading consultative, multi-threaded sales cycles across cloud, managed services, ERP/Dynamics 365, data & AI, application modernization, and security
  • Diagnosing complex business and technical challenges and mapping solutions across the Microsoft ecosystem
  • Partnering closely with Microsoft on co-sell motions, target accounts, and lead generation
  • Pulling in technical SMEs and delivery leaders to build proposals and close sophisticated, outcome-based deals
What we offer
What we offer
  • Medical, Dental, Vision, 401k with match, HSA/FSA, etc.
  • Fulltime
Read More
Arrow Right

Project Manager - Civil Division

The Ruhlin Company is seeking to hire a full time Project Manager for its Civil ...
Location
Location
United States , Sharon Center
Salary
Salary:
Not provided
ruhlin.com Logo
The Ruhlin Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in engineering, construction management, business administration, or related field
  • Minimum five years supervisory experience in the construction industry
  • Extensive knowledge of construction methods, materials, costing, scheduling, and estimating
  • Effective communication skills, both verbal and written
  • Strong organizational, multi-tasking, and time management skills
  • Previous experience directing craft labor in capacity of foreman and/or superintendent
  • Demonstrated ability to successfully lead people and get results through others
  • Ability to think ahead and plan over a one-to two-year time span
  • Problem analysis and problem resolution ability at both a strategic and functional level
  • Strong customer service orientation
Job Responsibility
Job Responsibility
  • Plan, organize, and control all resources (employees, equipment, materials, subs) for the successful execution of a project
  • Lead project teams in the construction of projects ensuring project quality, schedule, cost control, safety and customer satisfaction objectives are met
  • Serve as the primary point of contact for owners
  • Work with the Safety Director to ensure jobs have safe working conditions and that safe work practices are in place
  • Assigned projects perform better than established safety goals
  • Perform monthly project safety inspections
  • Monitor and ensure quality control
  • Review project proposals and plans to determine time frame, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of the project
  • Develop baseline project schedule with assistance from Superintendent and/or Scheduler
  • Maintain/update project schedule for duration of the project
What we offer
What we offer
  • Employee Stock Ownership Program (ESOP)
  • 401k with match
  • bonus
  • medical
  • dental
  • vision
  • life insurance
  • long term disability
  • paid vacation and sick days
  • Fulltime
Read More
Arrow Right

Technical Operations Director

We are looking for an experienced Technical Operations Director to lead and opti...
Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 10 years of experience in IT services, including at least 5 years in leadership roles
  • Strong expertise in service delivery operations, including ticketing workflows, SLAs, and performance metrics
  • Extensive knowledge of cloud technologies such as Microsoft 365 and Azure, as well as networking and cybersecurity principles
  • Proven ability to lead and develop large technical teams with clarity and accountability
  • Experience scaling operations in fast-paced, client-focused environments
  • Excellent communication and stakeholder management skills, including executive-level presentations
  • Relevant technical certifications (e.g., Microsoft, Cisco, CompTIA) are highly desirable
  • Familiarity with ITIL frameworks and multi-location service environments
Job Responsibility
Job Responsibility
  • Lead and mentor teams across Service Desk, Field Engineering, Systems Engineering, and Project Delivery to ensure operational excellence
  • Manage end-to-end performance metrics, including service quality, escalation processes, and client satisfaction
  • Develop and implement scalable policies, procedures, and documentation to maintain high-quality service delivery
  • Oversee daily service operations, ensuring prompt responses and resolutions for client environments
  • Serve as an escalation point for key clients, fostering strong relationships and ensuring effective communication
  • Collaborate with Account Management teams to support strategic planning, QBRs, and client technology roadmaps
  • Ensure proper management of cloud, on-premise, and hybrid infrastructures, including Microsoft 365, Azure, networking, and security solutions
  • Lead the evaluation and deployment of new technologies to enhance operational efficiency and service capabilities
  • Drive operational improvements through automation, standardization, and alignment with industry best practices
  • Oversee compliance with security standards, risk management protocols, and regulatory requirements
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right