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The IT Director of HR Business Applications – (ITBP: IT Business Partner) is the accountable leader for a dedicated delivery team serving the Human Resources function. Acting as the sole conduit between HR leadership and the IT organization, this role ensures the team consistently delivers outcomes with tangible business value. This ITBP leader defines and oversees the “business blueprint,” the integrated model of processes, capabilities, systems, and data that supports HR’s operations. By collaborating with the leadership team and guiding delivery execution, the Director ensures that every initiative in the HR portfolio is prioritized, architected, and delivered in direct support of the functional strategy and VGO enterprise standards. The role combines the disciplines of product ownership, business architecture, process design, and program delivery — all within a single function-focused delivery construct. Success is measured by the business value realized, the adoption achieved, and the alignment maintained between functional priorities and technology delivery.
Job Responsibility:
Act as the senior IT partner to the CHRO and HR leadership team, aligning technology delivery to HR’s strategic priorities and workforce objectives
Translate HR strategy into a clear, sequenced roadmap of initiatives that maximizes business impact within capacity constraints
Serve as the single point of accountability for delivery of agreed HR technology outcomes, ensuring alignment of scope, funding, resources, and timelines
Drive transparent stakeholder engagement, ensuring adoption, measurable value realization, and sustained business impact
Lead a dedicated HR delivery team responsible for converting HR priorities into executable business blueprints, solutions, and measurable outcomes
Govern prioritization and capacity planning across HR initiatives, balancing transformation, compliance, and operational demand
Anticipate and proactively mitigate delivery risks to protect timelines, adoption, and business outcomes
Champion disciplined execution and continuous improvement across HR systems and processes
Design, maintain, and evolve the HR business capability model and value streams to ensure alignment between workforce strategy, processes, data, and enabling technology
Govern HR process and solution blueprints to ensure standardization, scalability, compliance, and alignment with enterprise integration and architecture standards
Define and oversee HR data, information flows, and performance measures to enable transparency, regulatory compliance, and workforce analytics
Collaborate with Enterprise Architecture to ensure HR solutions align with enterprise capability frameworks and cross-functional operating models
Proactively assess and optimize existing HR platforms (e.g., HCM, payroll, talent systems) to reduce friction, simplify workflows, and increase value realization
Provide informed recommendations on emerging HR technologies and market solutions that support workforce strategy and operational excellence
Owns and governs all essential, non-negotiable expenditures required to sustain core systems, capabilities, and services that guarantee the seamless and successful operation of the function
Strategically plans, allocates, and manages discretionary spending aligned to the OGSM cycle, ensuring that optional investments directly support prioritized outcomes and deliver measurable business value
Maintains delivery within the approved budget envelope
proactively monitors spend, forecasts cost impacts, and flags risks or variances early to enable corrective action
Provides clear financial transparency to the function’s leadership team and the VLT, including visibility into delivery costs, value realization, and any impacts to the function’s ongoing run rate or fixed-cost base
Works closely with Finance, PMO, and Architecture to balance investment in innovation and transformation with long-term sustainability of the technology cost structure
Requirements:
12–15+ years of progressive experience leading business-facing delivery functions across enterprise platforms and processes
Strong financial acumen
accountable for defining, managing, and reporting the function’s IT budget across fixed and variable costs, maintaining alignment with OGSM agreements and value delivery targets
Deep experience in SuccessFactors: EC (Employee Central), ECP (Employee Central Payroll), ONB (Onboarding and Recruiting), Performance and Goals, SAP ERP, ADP, and UKG
Proven success owning delivery accountability for a single business function or portfolio of function-specific technology initiatives
Deep expertise in business process design, functional operating models, and enterprise application ecosystems (ERP, CRM, HRIS, or equivalent)
Demonstrated ability to align with senior functional leaders (C-suite level direct reports) and translate business priorities into executable delivery portfolios
Exceptional facilitation, negotiation, and influencing skills across both business and technical teams
Experience leading cross-functional matrixed teams, including architects, business analysts, and technical delivery leads, through the whole delivery lifecycle
Bachelor’s degree in business information systems, or related discipline required, MBA or equivalent preferred
Certifications in Business Architecture (BIZBOK, TOGAF), Program Management (PgMP, MSP), or Agile Product Ownership preferred, but not mandatory
Nice to have:
Strategic Business Partnership — Builds trusted relationships with function leadership to shape demand and define value-driven outcomes
Communication and Influence — Translates complex blueprints/roadmaps and delivery dependencies into clear, actionable plans
Functional Delivery Leadership — Owns the full delivery lifecycle within a specific business function, driving accountability for results
Business Process Architecture — Designs and governs integrated business processes and system capabilities
Portfolio Prioritization and Governance — Balances competing needs through structured prioritization and capacity management
Change and Adoption Leadership — Ensures solutions are understood, adopted, and deliver measurable business value
Analytical and Systems Thinking — Connects processes, systems, and data to visualize and optimize end-to-end value streams
Talent and Team Leadership — Develops high-performing, multidisciplinary teams aligned around outcome delivery