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IT Desktop Support / Projects Engineer

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Solas IT Recruitment

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Location:
Ireland , Kildare

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

55000.00 EUR / Year
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Job Description:

IT Deskside Support & IT Projects Engineer | On-Site | Strong Career Path. We’re working with a well-established national organisation operating in a highly stable sector, known for its long-standing team, low attrition, and excellent internal culture. This is a company that genuinely looks after its people, offering an excellent salary package, strong benefits, and a very positive working environment. Many employees have been with the business for years, supported by a solid leadership structure and clear career progression opportunities. They are now expanding their IT function and are looking for an IT Deskside Support / IT Projects Engineer to join a hands-on, collaborative technology team. This is an on-site role with significant exposure to large-scale IT projects, including enterprise systems.

Job Responsibility:

  • Delivering high-quality, on-site deskside support to internal users
  • Diagnosing and resolving hardware and software issues within agreed SLAs
  • Taking ownership of incidents while coordinating with external vendors when required
  • Maintaining accurate documentation, asset records, and ticket updates
  • Supporting finance-related systems and assisting with supplier onboarding
  • Contributing to the rollout of internal query and workflow management tools
  • Assisting with the delivery, testing, and rollout of major ERP initiatives, including automation technologies

Requirements:

  • 3+ years’ experience in a deskside or IT support role
  • Strong experience supporting Microsoft Office / Office 365 environments
  • Solid knowledge of Windows 10 and end-user device support
  • Proven troubleshooting skills across both hardware and software
  • Ability to work independently while contributing effectively to a team
  • Excellent communication skills with a customer-focused mindset
  • Degree in Computer Science, IT, or a related discipline

Nice to have:

  • Exposure to network infrastructure (switches, routers, access points, patching)
  • Printer and peripheral hardware experience
  • Previous involvement with ERP platforms (SAP highly advantageous)
  • Experience with EDI systems or finance-related IT processes
What we offer:
  • Excellent salary package
  • Strong benefits
  • Very positive working environment
  • Solid leadership structure
  • Clear career progression opportunities

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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