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We are seeking an experienced IT Demand & Delivery Specialist to manage complex, end-to-end IT projects across VOIS centres. This role focuses on delivering innovation projects on time, within budget, and to the highest quality standards. You will work on initiatives involving process automation, robotics, and artificial intelligence, ensuring seamless integration with local systems and smooth transition to production environments.
Job Responsibility:
Manage a portfolio of IT projects through their full lifecycle, from requirements gathering to rollout
Coordinate technical aspects including application delivery, testing, data, infrastructure, and deployment
Drive innovation projects focused on automation, robotics, and AI
Oversee change management and customer service requests
Mitigate risks by managing scope changes, competing priorities, and budget impacts
Ensure transparent communication between business planning and technical implementation
Requirements:
Minimum 5 years’ experience delivering large-scale projects in an international environment
Strong technical background in automation, AI, cloud platforms, infrastructure, and networks
Certified in a recognised Project Management methodology
Excellent communication and stakeholder management skills, able to engage from technical teams to senior leadership
Financial acumen with expertise in project planning, resource forecasting, and milestone management
Analytical thinker with strong problem-solving skills
What we offer:
Opportunity to lead cutting-edge projects in automation and AI
Exposure to global stakeholders and strategic initiatives
Collaborative environment with a focus on innovation and transformation
Professional growth through challenging, high-impact projects