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IT Delivery/Services Manager

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

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Location:
India , Bangalore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

HPE Global IT is a dynamic organization enabling the enterprise to innovate and lead the industry with our consumption-based IT transformation and our consulting, financial, educational, and operational support services. Join us as we develop innovative solutions that revolutionize how we help customers by simplifying their operations and move the world forward.

Job Responsibility:

  • Manages activities of ICs
  • Accountable for department area(s) or location(s) with significant impact on business unit results, organizational strategy, and transformational activities
  • May carry project management responsibilities
  • Applies strong subject matter knowledge to manage staff activities in solving moderate to complex business/technical issues within established policies
  • Understands, articulates, and optimizes application and process capabilities for use by multiple IT constituents
  • Directs and controls activities for business or IT area including one or more disciplines
  • Plans, directs, and monitors high-end operational activities of staff and drives the strategic plan for the team
  • Drives architectural simplification and ensures capabilities and applications are done "once for the company"
  • Understands, articulates, and optimizes application and process capabilities for use by multiple/all business and IT constituents
  • Ensures that systems and applications are highly available and meet or exceed performance expectations, and require little to no support
  • Ensures team meets or enables achievement of relevant IT metrics and commitments per IT business goals and objectives
  • Communicates organizational business plans and strategies and drives performance planning and review
  • Provides technical as well as people leadership
  • Exerts influence beyond the immediate team
  • demonstrates business acumen and applies it for effective business engagement with internal customers and effective management of programs and initiatives
  • Drives change management in the team or immediate organization
  • takes personal ownership of the IT strategy and drives support of it

Requirements:

  • Typically a technical bachelor's degree or equivalent plus ten years minimum related experience with minimum of three years management or supervisory experience
  • Demonstrated expertise within relevant field or discipline as well as a broader conceptual understanding of other Information Management functions
  • Foundational knowledge of other businesses or functional areas of the company
  • Experience directing and controlling the activities of one or more functions
  • Lead complex software releases from concept to delivery
  • Analyze incoming requests for feasibility—both technical and operational
  • Define infrastructure requirements to produce appropriate software images
  • Drive teams to resolve Problem Reports (PRs) and bugs
  • Manage the full lifecycle release production, including validation
  • Coordinate with other Release Managers on PR fixes, builds, and testing
  • Integrate development and testing activities across multiple release vehicles
  • Provide detailed status updates on current and past projects
  • Collaborate across engineering teams and executive levels to ensure timely, high-quality delivery
  • Engage in tactical planning and program management aligned with business needs
  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Agile Methodology
  • Bias
  • Business
  • Coaching
  • Creativity
  • Critical Thinking
  • Cybersecurity
  • Data Analysis Management
  • Design Thinking
  • Development Methodologies
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Implementation Methodologies
  • Infrastructure Design
  • Long Term Planning
  • Managing Ambiguity
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
March 02, 2026

Work Type:
Hybrid work
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