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The IT Delivery Lead is accountable for the successful end-to-end delivery of strategic technology programmes, enterprise systems changes, and transformation initiatives across Vodafone’s Group Functions and Local Markets. This role leads the planning, coordination, governance, and execution of complex IT deliveries across multiple workstreams including Applications, Infrastructure, Data, Testing, Deployment, Security, and Operations. The IT Delivery Lead ensures programmes are delivered on time, within budget, to agreed quality standards, while managing internal stakeholders, System Integrators, vendors, and cross-market teams. The role is critical in translating business strategy into executable technology solutions and ensuring smooth transition into Business-as-Usual operations. The IT Delivery Lead role will be responsible to manage the full end to end delivery: follow up on design closure, full test coordination, data coordination (if data migration is requested), solution deployment (including CAB approval) and transition to Global ERP support and operations.
Job Responsibility
Lead end-to-end delivery of strategic IT programmes from initiation through design, build, testing, deployment, hypercare, and BAU transition
Own programme plans, milestones, budgets, RAID logs, dependencies, and delivery governance
Ensure delivery against agreed timelines, budgets, scope, and quality objectives
Provide clear status reporting to senior leadership and programme boards
Drive design closure across business, architecture, product, and technical teams
Ensure all functional and technical designs are approved and aligned to Vodafone standards
Challenge complexity and drive simplification of local market solutions
Oversee delivery of application changes across ERP, Finance, CRM, Billing, Data, and Digital platforms
Act as primary IT interface for Group Functions, Local Markets, vendors, and System Integrators
Manage third-party partners against delivery commitments, commercials, SLAs, and quality outcomes
Influence senior stakeholders including CIO, CFO, Programme Sponsors, and functional leaders
Own test readiness, planning, execution progress, defect resolution, and business sign-off
Ensure successful release management, CAB approvals, deployment readiness, and production go-live
Coordinate rollback, contingency, and operational readiness plans
Oversee data migration activities including extraction, transformation, reconciliation, and cutover planning
Ensure seamless integration between Vodafone core platforms, legacy systems, and third-party solutions
Ensure Knowledge Transfer from delivery teams / SI partners into support teams
Establish support models, SLAs, runbooks, monitoring, and service transition plans
Drive successful handover into operations with minimal business disruption
Lead matrix teams across internal technology teams, offshore delivery centres, local markets, and external partners
Build a high-performance delivery culture focused on accountability, speed, collaboration, and continuous improvement
Requirements
Strong IT programme and delivery management experience in large enterprise environments
Proven track record delivering complex multi-country transformation programmes
Experience managing System Integrators and global vendors
Strong understanding of full SDLC / Agile / Waterfall / Hybrid methodologies
Expertise across Applications, Infrastructure, Data, Security, Testing, Deployment, and Operations
Experience within telecoms, ERP, finance transformation, CRM, billing, or digital transformation environments
Strong commercial awareness including budgets, forecasting, and vendor management
Excellent stakeholder management and executive communication skills
Ability to lead in fast-paced, high-pressure, multi-cultural environments
Degree qualified in IT, Engineering, Business, or related discipline
Nice to have
SAP / S4HANA / ERP / RISE
CRM / Collections / Devices platforms
Billing systems
Data Warehousing / BI
Cloud / Infrastructure Transformation
Cyber Security Delivery
Integration Platforms / APIs
ServiceNow / ITSM
DevOps / CI-CD delivery models
PRINCE2 / PMP / Agile / SAFe certification
ITIL
What we offer
Hybrid work model
Bonus on top of the gross salary
Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
Intensive Summer Schedule during July and August
Up to 20 days per year of 100% remote work from other locations
Private Health and Life Insurance for employees and Family
25 vacation days, plus December 24th and 31st off
Optional Pension Plan
Access to an online learning platform for continuous training