IT DC Support Technician Job at Woolworths Supermarkets (Victoria)

Sr Data Center IT Support Technician

As a Microsoft Senior Data Center IT Support Technician (Sr DCIT) (Locations: Li...

Location

United States , Lithia Springs

Salary:

34.13 - 56.54 USD / Hour

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
At least two years of experience supporting IT equipment or related technology
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check

Job Responsibility

Building strong working relationships with people working within the data center and at corporate
Ensuring SAW devices are in a 'healthy' state, meeting Security’s compliance standard
Receiving confidential information to perform BIOS setting changes
Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices
Providing guidance to users for common SAW repair issues and escalating issues experienced by users
Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt
Providing Senior Data center Technician-level support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes
Supporting the deployment of on-site DC physical infrastructure including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement and physical hardware troubleshooting when needed
Assisting Data center Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes as required
Embody our culture and values

What we offer

Benefits and other compensation (details at provided link)

Fulltime

Senior Data Center IT Support Technician

As a Microsoft Senior Data Center IT Support Technician (DCT), you will provide ...

Location

Sweden , Gävle

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Experience supporting IT equipment or related technology
Ability to meet Microsoft, customer and/or government security screening requirements
Must pass Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
Technical College degree in Computer Science, Math, Telecommunications, or equivalent work experience
Applicable certifications: CompTIA, Microsoft, Network Certifications
Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
Perform and execute organization's safety programs and policies, and compliance knowledge
Flexibility to work non-business hours (shifts) that may include weekends and/or holidays
Valid license to drive standard street-legal automatic transmission vehicles within your DC's local jurisdiction

Job Responsibility

Building strong working relationships with people working within the data center and at corporate
Ensuring SAW devices are in a 'healthy' state, meeting Security's compliance standard
Receiving confidential information to perform BIOS setting changes
Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices
Providing guidance to users for common SAW repair issues and escalating issues experienced by users
Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt
Providing Senior Data center Technician-level support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes
Supporting the deployment of on-site DC physical infrastructure including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement and physical hardware troubleshooting when needed
Assisting Data center Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes as required
Embody our culture and values

Fulltime

Deskside Support Technician II

Location

United States , Washington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School Diploma with 5+ years of relevant IT support experience
Active Public Trust clearance
Experience providing Tier II support in enterprise Windows environments
Experience using ITSM/ticketing systems
Strong troubleshooting skills across desktop, software, and peripheral technologies
Excellent written and verbal communication skills
Strong customer service and prioritization abilities

Job Responsibility

Provide onsite Tier II deskside support for end-user incidents and service requests
Troubleshoot and resolve issues involving Windows desktops and laptops, Microsoft Office applications, Outlook and Exchange, Printers and peripherals
Perform hardware break/fix activities including replacement of failed components such as hard drives and batteries
Install and support specialty applications not packaged within SCCM
Remove devices from the network in accordance with security directives
Support printer troubleshooting, toner replacement, and device maintenance
Maintain accurate updates within the ITSM ticketing system
Prioritize incidents based on SLA requirements and customer impact
Deliver high-touch 'white glove' support for senior leadership offices
Provide timely, professional communication throughout issue resolution

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Data Center IT Technician

As a Microsoft Data Center IT Support Technician (IT Technician), you will provi...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

IT degree or equivalent
At least three years of experience supporting IT equipment or related technology
Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Building strong working relationships with people working within the data center and at corporate
Providing on-site support for DC physical infrastructure, including servers, network devices, SANs, critical environment network defense, Windows OS, parts replacement, and hardware troubleshooting when needed
Ensuring SAW devices are in a 'healthy' state, meeting Security’s compliance standard
Receiving confidential information to perform BIOS setting changes
Managing SAW inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices
Providing guidance to users for common SAW repair issues and escalating issues experienced by users
Performing Return Merchandise Authorization (RMA) for SAWs damaged within the first 30 days of receipt
Providing Data Center Technician (DCT) support when needed. Responsibilities include performing power cycles, swap out failed components, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, and troubleshooting using standard data center processes
Embody our culture and values

Fulltime

R&D Telecom Lab Support Technician

We are seeking a hands-on R&D Lab Support Technician to support daily operations...

Location

United States , Plano

Salary:

Not provided

MMC Group LP

Expiration Date

Until further notice

Requirements

Strong PC proficiency and comfort working in a Windows environment
Experience installing and supporting operating systems
Experience maintaining inventory databases or asset tracking systems
Basic understanding of network cabling including: Ethernet, 1G and 10G copper cabling, Fiber optic cabling
Basic understanding of telephony including: Tip and Ring, POTS (Plain Old Telephone Service)
Basic understanding of telecommunications cabling standards including: BIX, DSX
Basic understanding of TDM carrier systems including: DS1, DS3
Basic understanding of synchronization and timing
Basic understanding of DC power systems, batteries, and grounding
Comfortable using hand tools including screwdrivers, wire cutters, drills, and similar tools

Job Responsibility

Provide day-to-day support and timely resolution for lab user requests
Support maintenance and troubleshooting of telecom lab infrastructure
Debug complex telecommunications systems across legacy and modern platforms
Perform fresh operating system installs including RedHat, CentOS, Ubuntu, and other LINUX environments
Rack mount telecommunications equipment and support hardware deployment
Maintain and update lab inventory tracking systems and databases
Monitor lab AC and DC power usage
Monitor cooling systems and environmental conditions within the lab
Ensure lab workspaces remain clean, organized, and 'tour ready' at all times
Support infrastructure related to VoIP gateways, legacy Nortel systems, and telecom switching platforms

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Deskside Support Technician

We are seeking an experienced Deskside Support Technician (Tier II) to provide h...

Location

United States , Washington, DC

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High School diploma and 5+ years of relevant IT support experience
Active Public Trust clearance (or ability to maintain one)
Hands-on Tier II technical support experience in a Windows enterprise environment
Strong customer service orientation with a consistent, professional, and courteous demeanor
Proven ability to communicate complex issues clearly to non-technical users
Experience using ITSM ticketing systems (ServiceNow, Remedy, etc.)
Ability to diagnose and resolve issues related to Windows workstations, Microsoft Office applications, and standard enterprise tools

Job Responsibility

Provide deskside support for DOJ users, responding to dispatched tickets and walk-up issues with professionalism and urgency
Perform break/fix repair on laptops, desktops, and related hardware, including hard drive and battery replacements
Install and configure specialty software applications not distributed through SCCM
Remove or disable devices on the network at the direction of Security
Troubleshoot and resolve printer issues, including diagnosing hardware faults and installing toner
Deliver “white glove” support to DOJ senior management and leadership offices with timely, polished, and customer-first execution
Maintain accurate, up-to-date documentation within the ITSM ticketing system to meet SLA and performance reporting standards
Work across multiple Washington, DC buildings independently, managing daily priorities without direct oversight
Support standard DOJ technology environments including Windows 10, Microsoft Office, Exchange/Outlook, and common enterprise productivity tools

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Dc Power Technician

DC Power Technician (Levels 1-4) | Travel-Based | Nationwide Opportunities. We'r...

Location

United States , West Milwaukee

Salary:

24.00 - 38.00 USD / Hour

Lorien

Expiration Date

Until further notice

Requirements

Experience supporting DC power systems, telecom infrastructure, electrical systems, UPS equipment, battery backup systems, or related critical power environments
Hands-on troubleshooting and installation experience preferred
Ability to work in live telecom, data center, or industrial environments
Ability to read electrical schematics and technical manuals
Comfortable with travel-based work and varying job site environments
Strong communication skills and ability to work independently or within a team
Lead-level candidates should have prior crew leadership and project coordination experience
Valid driver's license and ability to pass background/drug screening requirements

Job Responsibility

Install, maintain, troubleshoot, and upgrade DC power systems and related infrastructure
Work with rectifiers, battery plants/strings, inverters, BDFBs, PDUs, UPS systems, and power distribution equipment
Perform preventive maintenance, testing, and emergency repair work in live environments
Read and interpret electrical schematics, one-lines, and technical documentation
Support equipment installs, cable routing, terminations, and system turn-up activities
Troubleshoot electrical and power-related issues in telecom or mission-critical environments
Maintain accurate job documentation, service reports, and material tracking
Follow all customer, site, and company safety procedures
Lead technicians may oversee crews, coordinate job execution, mentor junior techs, and interface directly with customers and project managers

What we offer

Medical, dental, and vision coverage
401(k) with employer match
Paid time off
Company-paid life/disability coverage
Travel opportunities and long-term project work
Career growth across multiple technician levels and leadership paths

Fulltime

DC Ops Technician III

The Data Center Operations Technician owns the responsibility of all IT Infrastr...

Location

United States , Richardson

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Minimum 2-years experience working in a data center environment or equivalent technology background
Minimum 2-years experience or ability to show familiarity with building, repairing or upgrading hardware components required
Minimum 2-years experience in a customer service-oriented position preferred
High School Diploma or equivalent is required
Strong understanding of storage RAID configurations and requirements
Ability to work a flexible schedule, 24x7x365 coverage required including holidays and weekends
Must be able to lift 50 lbs. overhead

Job Responsibility

Responsible for monitoring and prioritizing an internal ticketing system to provide customer support
Provide basic operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting and Raid configuration changes
Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server
Simple operating systems administration can include, setting up OS network IP’s, fresh OS installs (using PXE), Firmware updates and basic OS troubleshooting
Installation or removal of fiber or copper cabling. Along with Layer 1 network skills, that will include testing, as well as connectivity issues with previously deployed copper or fiber cabling
Installation of network device hardware including switches, firewalls, load-balancers and security appliances
Installation of hardware on storage devices including DAS and NAS arrays
Complete customer maintenances requests that include hardware modification, operating system installation, mounting of the devices within cabinets and completion of all cabling needs to be required

Fulltime

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IT DC Support Technician

Job Description

Job Responsibility

Requirements

What we offer

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