CrawlJobs Logo

IT Data Center Services Technician II

urmc.rochester.edu Logo

University of Rochester

Location Icon

Location:
United States of America , Rochester

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

17.43 - 24.40 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Provides first level Data Center systems and Service Desk phone support in a 24/7/365 environment. Provides basic systems monitoring, desktop and application support and follows documented procedures when troubleshooting and resolving issues within the Enterprise Data Centers.

Job Responsibility:

  • Provides first level Data Center systems and Service Desk phone support for faculty, staff, students and clinicians whose business functions rely primarily on computer-based technologies in a 24/7/365 environment
  • Provides basic systems monitoring, desktop and application support and follows documented procedures when troubleshooting and resolving issues within the Enterprise Data Centers
  • Remains flexible to work any and all shifts necessary to ensure coverage requirements, including on-call rotations
  • Resolves routine technical problems for issues received via Service Desk intake mechanisms, such as phone calls, service tickets, email, and chat
  • Reports urgent and emergency technical problems across the enterprise
  • Follows documented procedures to complete daily system health checks for assigned systems and assists with reporting
  • Monitors Primary and Second Data Center operations, as well as peripheral equipment for hardware or processing issues using documentation instructions
  • Responds to alerts and queries, following instructions generated by Data Center operations monitoring tools
  • Refers difficult problems to designated authority
  • Relays information to other technical support staff and users
  • Protects against unauthorized access to the Data Centers, equipment, and materials
  • Participates in after-hours maintenance
  • Performs supplemental tasks, such as cleaning of compute equipment
  • Assists with shipping, receiving, and stocking of equipment
  • Follows operational policies and procedures and provides input on potential modifications
  • Assists in meeting Data Center operational goals related to customer support
  • Keeps abreast of current IT technologies through continuing education, journal review, web searches, on the job training, and formal seminar opportunities
  • Maintains working knowledge of common systems and technologies
  • Participates in team initiatives to learn about new technologies

Requirements:

  • High School diploma or equivalent and 1 year of relevant experience required
  • Or equivalent combination of education and experience
  • Basic understanding of IT technologies, computers, printers and scanners, operating systems and Microsoft productivity suite required
  • Customer service skills, demonstrating empathy and recognition of urgency required
  • Ability to maintain composure with difficult users and situations required
  • Open minded and flexible required
  • Demonstrates the ability to follow direction and ask appropriate questions required
  • Good verbal and written communication skills required
  • Ability to manage and complete one’s own work required

Nice to have:

  • Previous service desk and/or Data Center operations experience preferred
  • Ability to accurately describe technical issues preferred
  • Aptitude for learning hardware and software troubleshooting skills preferred

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
University of Rochester - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for IT Data Center Services Technician II

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , West Chester
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Perform complex repairs on medical products. These are repairs beyond simple and minor cosmetic repairs or component replacements
  • Perform electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , West Chester, Ohio
Salary
Salary:
43200.00 - 59400.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Performs complex repairs on medical products
  • Performs electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • medical and dental coverage
  • basic life insurance
  • accident insurance
  • short-term disability insurance
  • long-term disability insurance
  • business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • educational assistance programs
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , West Chester
Salary
Salary:
3600.00 - 4950.00 USD / Month ▼
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • experience working with FDA-supervised products preferred
  • previous driving/delivery experience preferred
  • comfortable with Microsoft Office Suite
  • valid driver’s license and driving record that meets company and state requirements
  • ability to acquire and maintain a DOT physical card
  • schedule flexibility/on-call
  • occasional overnight travel
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • demonstrate a proactive approach to safety awareness and compliance
  • complete all required safety and compliance learning modules
  • complete medical testing
  • sustain a clean and safe work environment
  • safely operate a fleet vehicle
  • lift and carry up to 65 pounds
  • perform complex repairs on medical products
  • perform electronic, hydraulic, and pneumatic systems troubleshooting and repair
  • apply manufacturer service manuals
What we offer
What we offer
  • Medical and dental coverage
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan
  • 401(k) Retirement Savings Plan
  • Flexible Spending Accounts
  • educational assistance programs
  • paid holidays
  • paid time off
  • family and medical leaves of absence
  • paid parental leave
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , Indianapolis
Salary
Salary:
43200.00 - 59400.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Performs complex repairs on medical products. These are repairs beyond simple and minor cosmetic repairs or component replacements
  • Performs electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , Indianapolis
Salary
Salary:
43200.00 - 59400.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required.
  • Applicable technical or trade school training preferred.
  • 2+ years working with medical devices in a hands-on environment required.
  • Experience working with FDA-supervised products preferred.
  • Previous driving/delivery experience preferred.
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products.
  • Valid driver’s license and driving record that meets company and state requirement.
  • Ability to acquire and maintain a DOT physical card required.
  • Schedule flexibility/on-call.
  • Occasional overnight travel may be required.
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings.
  • Demonstrate a proactive approach to safety awareness and compliance.
  • Optimally complete all required safety and compliance learning modules on a timely basis.
  • Complete medical testing in a timely manner.
  • Sustain a clean and safe work environment, including 5S activities.
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck.
  • Identify safety concerns and correct as vital.
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
  • Performs complex repairs on medical products.
  • These are repairs beyond simple and minor cosmetic repairs or component replacements.
What we offer
What we offer
  • Medical and dental coverage that start on day one.
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount.
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
  • Flexible Spending Accounts.
  • Educational assistance programs.
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
  • Commuting benefits.
  • Employee Discount Program.
  • Employee Assistance Program (EAP).
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , Indianapolis
Salary
Salary:
43200.00 - 59400.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Perform complex repairs on medical products
  • Perform electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , West Chester
Salary
Salary:
43200.00 - 59400.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Performs complex repairs on medical products
  • Performs electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • medical and dental coverage
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan
  • Flexible Spending Accounts
  • educational assistance programs
  • paid holidays
  • paid time off
  • family and medical leaves of absence
  • paid parental leave
  • Fulltime
Read More
Arrow Right

Field Service Technician II

The Associate, Field Service II’s primary responsibility is to perform complex r...
Location
Location
United States , Indianapolis
Salary
Salary:
43200.00 - 59400.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED required
  • Applicable technical or trade school training preferred
  • 2+ years working with medical devices in a hands-on environment required
  • Experience working with FDA-supervised products preferred
  • Previous driving/delivery experience preferred
  • Adapts to new technologies and becomes comfortable with the Microsoft Office Suite of products
  • Valid driver’s license and driving record that meets company and state requirement
  • Ability to acquire and maintain a DOT physical card required
  • Schedule flexibility/on-call
  • Occasional overnight travel may be required
Job Responsibility
Job Responsibility
  • Attend monthly safety meetings
  • Demonstrate a proactive approach to safety awareness and compliance
  • Optimally complete all required safety and compliance learning modules on a timely basis
  • Complete medical testing in a timely manner
  • Sustain a clean and safe work environment, including 5S activities
  • Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck
  • Identify safety concerns and correct as vital
  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures
  • Performs complex repairs on medical products. These are repairs beyond simple and minor cosmetic repairs or component replacements
  • Performs electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy