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IT Customer Business Analyst

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MMC Group LP

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Location:
United States , Dallas

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A highly structured, enterprise technology organization is seeking a Business Analyst to join a mobile application team supporting customer-facing initiatives. This is a role within an established program, offering long-term stability, visibility to leadership, and the opportunity to influence the roadmap for a widely used mobile platform.

Job Responsibility:

  • Meet with business and technical stakeholders to understand needs
  • Document and validate requirements and create clear, well-defined user stories with acceptance criteria
  • Build and maintain an actionable backlog for development teams
  • Serve as the liaison between technical and business teams
  • Facilitate clarity around objectives, dependencies, and expected outcomes
  • Deliver status updates through presentations, analytics reports, and ad hoc communication
  • Groom the backlog, refine stories, and track progress
  • Manage requirement changes throughout the project lifecycle
  • Participate in Agile ceremonies
  • Ensure stories are properly prioritized, sprint-ready, developed, deployed, and tested
  • Evaluate existing processes and identify improvement opportunities
  • Design new workflows or enhancements in collaboration with technical partners
  • Determine feature and request prioritization based on business value and strategic alignment
  • Partner with QA teams to validate functionality, prioritize bugs, and support testing
  • Conduct basic independent validation of features

Requirements:

  • One year or more of experience in business analysis, technology consulting, PMO support, or mobile application projects is preferred
  • Strong communication and stakeholder management
  • Project and backlog management
  • Ability to influence cross-functional teams in a structured, consensus-driven environment
  • Experience with technology upgrades, SDLC workflows, UI/UX best practices, and mobile application development processes
  • Familiarity with regulated or utilities industries
  • Bachelor's degree required
  • JIRA
  • Microsoft PowerPoint
  • Adobe Analytics
  • SharePoint, Confluence, and standard documentation platforms
  • Diplomatic, polished communication style suitable for executive audiences
  • Detail-oriented, thorough, and proactive
  • Collaborative with the ability to balance competing priorities
  • Passion for UI/UX and continuous improvement
  • Familiarity with Angular/Ionic frameworks is helpful
  • Ability to read architecture diagrams and understand basic data patterns is preferred
  • Working knowledge of APIs, including GET/POST concepts and payload examples, is advantageous

Nice to have:

  • Experience with technology upgrades, SDLC workflows, UI/UX best practices, and mobile application development processes
  • Familiarity with regulated or utilities industries
  • Familiarity with Angular/Ionic frameworks
  • Ability to read architecture diagrams and understand basic data patterns
  • Working knowledge of APIs, including GET/POST concepts and payload examples
What we offer:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits

Additional Information:

Job Posted:
February 01, 2026

Work Type:
Hybrid work
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