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Are you looking to kickstart your career in IT while gaining exposure to a leading CRM platform? We’re looking for a proactive and curious IT / CRM Intern to join our team in Oxford for a 12 month fixed term internship. This is a unique opportunity to gain hands-on experience in IT support while contributing to the rollout and optimisation of HubSpot, a key business-critical system. As an IT / CRM Intern, you’ll support the day-to-day IT operations across the business while playing a key role in enabling the successful deployment of HubSpot. By helping manage routine IT support tasks, you’ll allow senior team members to focus on strategic CRM development, giving you exposure to both IT support and CRM systems. You’ll collaborate closely with experienced IT specialists, gaining insight into core systems, processes, and company-wide technology projects.
Job Responsibility:
Provide first-line IT support, resolving employee tickets efficiently
Configure and prepare devices and peripherals for new starters
Support onboarding and offboarding processes
Assist with patching, system monitoring, and device configuration
Contribute to IT documentation and internal knowledge bases
Support IT projects from planning through to implementation
Help maintain smooth day-to-day IT operations across the business
Assist with internal IT communications and company updates
Take ownership of smaller IT initiatives with guidance from the team
Support basic HubSpot administration and system updates
Assist with data accuracy and system organisation
Gain exposure to CRM configuration and reporting
Contribute to improving system adoption across the business
Requirements:
Studying towards or recently completed an IT-related degree (e.g. Computer Science, IT, Software Engineering)
Strong technical understanding of macOS and Windows systems
Passionate about IT support, systems, and learning new technologies
Excellent communication skills with both technical and non-technical users
Organised, detail-oriented, and solution-focused
Able to work independently and as part of a team
Comfortable researching solutions using tools like Google or AI