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360 Resourcing Solutions Logo 360 Resourcing Solutions · IT - Administration

IT & CRM Intern

United Kingdom, Oxford 24800.00 GBP / Year · Job Posted April 20, 2026
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Job Description

Are you looking to kickstart your career in IT while gaining exposure to a leading CRM platform? We’re looking for a proactive and curious IT / CRM Intern to join our team in Oxford for a 12 month fixed term internship. This is a unique opportunity to gain hands-on experience in IT support while contributing to the rollout and optimisation of HubSpot, a key business-critical system. As an IT / CRM Intern, you’ll support the day-to-day IT operations across the business while playing a key role in enabling the successful deployment of HubSpot. By helping manage routine IT support tasks, you’ll allow senior team members to focus on strategic CRM development, giving you exposure to both IT support and CRM systems. You’ll collaborate closely with experienced IT specialists, gaining insight into core systems, processes, and company-wide technology projects.

Job Responsibility

  • Provide first-line IT support, resolving employee tickets efficiently
  • Configure and prepare devices and peripherals for new starters
  • Support onboarding and offboarding processes
  • Assist with patching, system monitoring, and device configuration
  • Contribute to IT documentation and internal knowledge bases
  • Support IT projects from planning through to implementation
  • Help maintain smooth day-to-day IT operations across the business
  • Assist with internal IT communications and company updates
  • Take ownership of smaller IT initiatives with guidance from the team
  • Support basic HubSpot administration and system updates
  • Assist with data accuracy and system organisation
  • Gain exposure to CRM configuration and reporting
  • Contribute to improving system adoption across the business

Requirements

  • Studying towards or recently completed an IT-related degree (e.g. Computer Science, IT, Software Engineering)
  • Strong technical understanding of macOS and Windows systems
  • Passionate about IT support, systems, and learning new technologies
  • Excellent communication skills with both technical and non-technical users
  • Organised, detail-oriented, and solution-focused
  • Able to work independently and as part of a team
  • Comfortable researching solutions using tools like Google or AI
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