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It Coordinator

Jordan, Amman · Job Posted June 16, 2026
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Job Responsibility

  • Follow all company policies and procedures
  • protect company assets
  • Address guests’ service needs
  • Exchange information with other employees using electronic devices
  • Develop and maintain positive working relationships with others
  • Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment
  • Refer major problems or defective products to vendors/technicians
  • Respond to program error messages by finding and correcting problems or terminating the program
  • Enter commands and activate controls on computer and peripheral equipment
  • Inspect, test, and diagnose computer equipment and systems
  • Maintain inventory of all technology devices
  • Maintain computer networks, support server system(s), and supporting software
  • Provide network communications support
  • Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity
  • Perform system backups
  • Provide end-user support
  • Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use
  • Install, configure, and modify workstations
  • Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
  • Secure all backup tapes and computer/telephone rooms
  • Educate users regarding procedures for securing Personal Identifiable Information (PII)
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience

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