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Role Overview: The Ohio Department of Commerce (ODOC), serving as the Chief Regulatory Agency for the State of Ohio, is seeking a strategic Business Relationship Manager (BRM) with a foundational background in IT consulting to support our agency’s technology modernization efforts. In this role, the regulatory mission and public service are the drivers, and technology is the enabler. You will serve as the primary trusted advisor to ODOC division leadership, translating strategic goals and regulatory mandates into actionable technology roadmaps. While you will not be hands-on in engineering execution, your high-level understanding of Solution Architecture allows you to seamlessly bridge the gap between division superintendents and the state's technical teams, ensuring that proposed solutions are viable, secure, and enhance ODOC's ability to protect Ohio consumers and businesses.
Job Responsibility:
Strategic Agency Partnership: Partner closely with leadership across ODOC’s various regulatory divisions to rapidly develop a deep understanding of their unique licensing, permit, compliance, and enforcement processes
Shape the Modernization Roadmap: Shape and recommend the strategic direction of agency technology, guiding future system enhancements and platform releases to ensure IT investments align with ODOC’s broader mission
Catalyze Cross-Functional Collaboration: Act as the primary liaison between ODOC business divisions and agency IT leadership
Executive Communication & Value Realization: Translate complex IT initiatives into clear, non-technical terms for agency executives
Bilingual Translation: Serve as the essential bridge between ODOC business areas and agency/state engineering teams
Architectural Oversight: Leverage high-level Solution Architecture skills to evaluate technical proposals from internal state teams or external vendors
Navigate Complex Legacy Issues: When complex, multi-technology issues arise within ODOC’s legacy environments, step in to analyze the situation from a public-impact perspective
Data-Informed Strategy: Collaborate with state data and analytics teams to interpret advanced data analysis
Requirements:
5+ years of experience in Information Technology, with a proven track record operating in a Business Relationship Manager (BRM), Product Management, or strategic IT consulting capacity
Experience working within state government, public sector, or heavily regulated industries (e.g., financial services, insurance, healthcare compliance) is strongly preferred
Prior experience or strong working knowledge in high-level Solution Architecture
A strict prioritization of agency outcomes and public service over technical perfection
Exceptional communication and facilitation skills, with the ability to confidently lead workshops with division directors, navigate state bureaucratic processes, and mediate between business and technical leaders