CrawlJobs Logo

IT Communications Advisor

bombardier.com Logo

Bombardier

Location Icon

Location:
Canada , Dorval

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are seeking a highly motivated and passionate IT Communications Advisor to join our IT Content Strategy and Communications team. In this role, you will play a central part in crafting clear, engaging, and strategic communications that support our global digital transformation initiatives, beginning with the implementation of SAP S/4HANA across the organization. Your focus will be on creating clear, targeted communication strategies and training materials for impacted audiences, helping employees, partners, and stakeholders understand system changes, process updates, and the value they bring. You will translate complex technical information into simple, meaningful messages that support awareness, readiness, and confident adoption across Bombardier. Working closely with the Organizational Change Management (OCM) team, Corporate Communications, and different business stakeholders, you will ensure messaging is aligned, user focused, and supports successful transformation outcomes. While you will primarily support our SAP S/4HANA program, you may also contribute to broader digital and process transformation initiatives. As a key liaison between technical teams, business stakeholders, and end users, you will ensure clear, timely, and effective communication throughout each project’s lifecycle.

Job Responsibility:

  • Lead and execute communication strategies for major digital transformation initiatives (e.g., SAP S/4HANA), providing clarity and consistency across all channels
  • Develop and guide high quality materials such as presentations, learning content, videos, FAQs, guides, and user facing communications, ensuring clarity, consistency, and strong visual direction to support change adoption
  • Collaborate with the Organizational Change Management team to establish clear communication channels across all levels and ensure that communications and training plans reflect user needs, change impacts, and readiness activities
  • Maintain consistency with brand guidelines, corporate messaging, and enterprise communication standards
  • Translate complex technical and IT concepts into simple, engaging narratives that help stakeholders understand “what’s changing,” “why it matters,” and “how to get ready”
  • Create communication roadmaps, messaging frameworks, process overviews, personas, and content journeys that guide transformation initiatives from awareness to post go live adoption
  • Support end to end transformation cycles, from early engagement and pre launch messaging to go live communications, reinforcement, and long term adoption
  • Partner with transformation program leaders, subject-matter experts and business stakeholders to gather insights and ensure accuracy and relevance in all materials
  • Promote best practices in storytelling, clarity, change communications, and content design

Requirements:

  • 5+ years of experience in digital or change communications, content strategy, or a related field
  • Bachelor’s degree (Master’s is an asset)
  • Highly proficient in written and verbal French and English (Spanish is an asset)
  • Excel at simplifying complex information, developing clear and engaging content, and creating training materials for specialized audiences (ideally in aerospace or manufacturing)
  • Experience supporting digital transformation initiatives, such as ERP/SAP projects
  • S/4HANA knowledge or certifications are strong assets
  • Proficient in using communication and collaboration tools such as Outlook, SharePoint, and Microsoft 365 applications
  • experience with training platforms is considered an asset
  • Effective communicator with strong stakeholder management skills, able to influence, align, and build relationships across a matrixed organization
  • Portfolio demonstrates storytelling, adaptability, and contributions to large scale initiatives
  • Proactive, detail oriented, and thrive in fast-paced environments

Nice to have:

  • Master’s degree
  • Spanish language skills
  • Experience in aerospace or manufacturing
  • S/4HANA knowledge or certifications
  • Experience with training platforms
What we offer:
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for IT Communications Advisor

Advisor, Internal Communications

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hold a bachelor’s degree in Communications, PR, Journalism, or the equivalent in years of experience
  • At least 4 years of communications experience with a focus on employee communications
  • In-depth understanding of employee communications principles and practices
  • Demonstrate initiative as well as excellent project management skills and the ability to manage multiple priorities
  • Experience working with leaders, creating impact through strong communications and supporting large-scale organizational changes
  • Proven ability to coach executives, provide candid counsel and act as a trusted advisor
  • Excellent spoken and written communications skills in English and French
  • Amazing Microsoft Office 365 skills
  • Graphic design skills (Canva)
  • Possess a strategic mindset, energized by change and driven by results
Job Responsibility
Job Responsibility
  • Closely collaborate with senior leaders to effectively assess their communications needs and provide a successful mix of communications support and guidance
  • Develop employee-centric communications to help us drive engagement and raise awareness for Bombardier’s business strategy across all levels of the organization
  • Build PowerPoint presentations, emails, posters, etc. that help clearly convey important messages to different audience groups
  • Develop communications templates, processes and tools that support our goal of creating a strong communications culture throughout the organization
  • Help our employee communication team develop new, effective ways to connect employees with our mission, goals and strategy – especially our employees that don’t access to computer at work
  • Define communications KPIs, tracking their progress and making recommendations for improvement
  • Partner with other members of the Communications, Marketing and Public Affairs team to ensure plans are integrated across functions and aligned for the greatest possible impact
  • Stay abreast of employee communication best practices and leveraging internal feedback mechanisms to evolve channels and strategy
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

Advisor, Public Relations and Communications

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Hold a bachelor’s degree in communications/journalism/public Relations or a related discipline
  • At least 5 years of experience in corporate communications, public relations or related discipline with experience in media relations preferred (experience with public company financial disclosure processes an asset)
  • Excellent spoken and written communications skills in English and French
  • Demonstrated initiative as well as excellent project management skills and the ability to manage multiple priorities
  • Proven ability to work calmly in a fast-paced, complex environment and adapt to changing stakeholder requirements, ambiguous situations or crises with poise
  • Ability to easily overcome obstacles/problems and achieve targets
  • Ability to work independently or remotely collaborate in a team setting, including virtual teams
  • Successful track record working in a corporate environment with senior executives
  • Corporate communications experience working within production-focused environments
  • Knowledge of the aerospace industry or other technically driven, complex industries an asset
Job Responsibility
Job Responsibility
  • Proactively identify, develop and implement communications plans and strategies to promote Bombardier’s brand and industry-leading aircraft
  • Create communications documents, including press releases, key messages, stakeholder messaging and speeches that help the company, and its leaders, disseminate Bombardier’s brand values and industry leadership
  • Support Bombardier’s corporate communications by working on various communications initiatives and announcements, including the quarterly publication of the company’s financial results
  • Collaborate with marketing, sales, and other business functions to ensure cohesive communication efforts
  • Proactively build relationships with international media, monitor and analyze coverage, and distribute reports to stakeholders as required
  • Respond to media requests and establish positive relationships with multiple and varied stakeholders to support an all-inclusive communications approach
  • Support the adherence to corporate organizational culture, strategies and procedures to connect to the company’s objectives and priorities
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

Customer Care Advisor

Customer Care Advisor role in a friendly and dynamic Helpdesk team in central Br...
Location
Location
United Kingdom , Brighton
Salary
Salary:
25000.00 - 29000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills - both written and verbal
  • Highly organised with strong attention to detail
  • Calm under pressure and able to juggle multiple priorities
  • Previous experience in Customer Success or Customer Service
Job Responsibility
Job Responsibility
  • Responding to incoming queries via phone and email through a live Helpdesk
  • Conducting customer feedback surveys over the phone
  • Providing clear, accurate, and timely information to customers
  • Tracking, monitoring, and resolving issues in collaboration with the wider team
  • Supporting activities to keep customers informed and connected
  • Thinking on your feet to handle a wide range of real-time queries
What we offer
What we offer
  • Quarterly Bonus (after 6 months' employment)
  • Fulltime
Read More
Arrow Right

Customer Service Advisor

We have a fantastic new opportunity for a Customer Service professional to join ...
Location
Location
United Kingdom , Bournemouth
Salary
Salary:
25000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and problem solving skills
  • Previous customer service or sales experience
  • Previous experience within a fast paced role
  • Positive attitude with a passion for helping others
Job Responsibility
Job Responsibility
  • Outbound calls to clients to advise of new legislation changes
  • Providing an excellent service to clients and being their main point of contact
  • Assisting with general client queries and problem solving any issues
  • Responding to client emails
  • Building an excellent relationship with clients
  • Working to weekly KPI's
What we offer
What we offer
  • Free gym on site
  • Free PT sessions
  • Fresh fruit every day
  • £75 voucher for your birthday
  • Excellent support and opportunities for progression
  • Fulltime
Read More
Arrow Right

Customer Service Advisor

We have a fantastic new opportunity for a Customer Service professional to join ...
Location
Location
United Kingdom , Bournemouth
Salary
Salary:
25000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and problem solving skills
  • Previous customer service or sales experience
  • Previous experience within a fast paced role
  • Positive attitude with a passion for helping others
Job Responsibility
Job Responsibility
  • Outbound calls to clients to advise of new legislation changes
  • Providing an excellent service to clients and being their main point of contact
  • Assisting with general client queries and problem solving any issues
  • Responding to client emails
  • Building an excellent relationship with clients
  • Working to weekly KPI's
What we offer
What we offer
  • Free gym on site
  • Free PT sessions
  • Fresh fruit every day
  • £75 voucher for your birthday
  • Commission
  • Fulltime
Read More
Arrow Right

Temporary Customer Service Advisor

We are seeking a confident, proactive and well-organised Customer Service Adviso...
Location
Location
United Kingdom , Axminster
Salary
Salary:
13.50 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication skills and a confident telephone manner
  • Excellent organisational skills and attention to detail
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • Previous experience in a sales role is desirable
Job Responsibility
Job Responsibility
  • Engaging with potential clients and customers over the phone in a professional manner
  • Managing and organising sales leads and client information
  • Providing excellent customer service and addressing any queries or concerns
  • Assisting with the preparation of sales reports and documentation
  • Collaborating with the sales team to achieve targets and goals
What we offer
What we offer
  • Weekly pay
  • Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
  • Temporary candidate of the month award
  • Temporary candidate lunches/treats
  • Online timesheets
  • A dedicated consultant as an additional layer of support
  • Fulltime
Read More
Arrow Right

Customer Service Advisor

Do you have experience of working within a fast paced customer service role and ...
Location
Location
United Kingdom , Bournemouth
Salary
Salary:
25000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Great communication and people skills
  • Good at solving problems and paying attention to detail
  • Able to juggle different tasks and stay organised
  • Experience in customer service is a plus
  • A team player who works well with others
Job Responsibility
Job Responsibility
  • Welcome new customers and help them get started
  • Take detailed messages from customers
  • Guide customers through the installation process
  • Solve any issues that come up during onboarding
  • Work with other suppliers to transfer contracts
  • Pass calls to the right team members when needed
  • Manage orders with our suppliers
  • Coordinate with engineers to schedule installations
What we offer
What we offer
  • Early finish Fridays
  • Social outings
  • Summer parties
  • Your birthday off
  • Monthly team awards
  • Fulltime
Read More
Arrow Right

Customer Service Advisor

Do you have experience of working within a fast paced customer service role? If ...
Location
Location
United Kingdom , Bournemouth
Salary
Salary:
28000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and organisational skills
  • Previous experience within a fast paced role
  • Positive attitude with a passion for helping others
  • Strong problem solving skills and attention to detail
  • Confident using Microsoft office
Job Responsibility
Job Responsibility
  • Assisting with customer enquiries through telephone and email
  • Processing and tracking customer orders
  • Problem solving complaints and customer issues
  • Collaborating with departments to assist with queries
  • Preparing customer documents and reports
  • Updating the in-house system with customer records
  • Providing a high level of administrative support
What we offer
What we offer
  • early finish Fridays
  • social outings
  • summer parties
  • your birthday off
  • monthly team awards
  • Fulltime
Read More
Arrow Right