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IT Co-worker

https://www.ikea.com Logo

IKEA

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Location:
Morocco , Zenata

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The core task of the IT Coworker is to ensure uninterrupted and efficient IT services to be provided to co-workers and to maintain and operate IT infrastructure, systems and IT services.

Job Responsibility:

  • Ensure uninterrupted and efficient IT services to be provided to co-workers
  • Maintain and operate IT infrastructure, systems and IT services
  • Ensure all IKEA IT operations in all units within the market are running smoothly
  • Support and resolve IKEA coworker's hardware and applications related issues and requests
  • Coordinate and communicate with IKEA vendors and service office IT colleagues
  • Maintain and monitor IT assets such as workstations, Laptops, Printers and Data Center Hardware
  • Maintain agreed internal SLAs connected to IT services
  • Monitor daily backups of IKEA
  • Monitoring and recording all IT Asset and hardware for audit purposes
  • Provide input on IT equipment/products/services risks and suggest solutions
  • Perform preventive maintenance and routine monitoring
  • Take necessary decisions and actions to solve issues

Requirements:

  • Up to 5 years' experience in a similar role
  • Bachelor's degree in computer engineering
  • Experience in working in internal or sourced IT Helpdesk
  • Excellent troubleshooting and issue handling
  • Controlling data centre and troubleshooting experience
  • Should have an experienced background of how to handle switches, computers, laptops and corporate servers
  • Communication skills and ability to understand user's issues and problems
What we offer:
  • On-job intensive trainings
  • International and diverse workplace
  • Dynamic and creative work environment

Additional Information:

Job Posted:
November 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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