IT Co-worker, IKEA

IKEA

Location:
Morocco, Zenata

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The core task of the IT Coworker is to ensure uninterrupted and efficient IT services to be provided to co-workers and to maintain and operate IT infrastructure, systems and IT services.

Job Responsibility:

Ensure uninterrupted and efficient IT services to be provided to co-workers
Maintain and operate IT infrastructure, systems and IT services
Ensure all IKEA IT operations in all units within the market are running smoothly
Support and resolve IKEA coworker's hardware and applications related issues and requests
Coordinate and communicate with IKEA vendors and service office IT colleagues
Maintain and monitor IT assets such as workstations, Laptops, Printers and Data Center Hardware
Maintain agreed internal SLAs connected to IT services
Monitor daily backups of IKEA
Monitoring and recording all IT Asset and hardware for audit purposes
Provide input on IT equipment/products/services risks and suggest solutions
Perform preventive maintenance and routine monitoring
Take necessary decisions and actions to solve issues

Requirements:

Up to 5 years' experience in a similar role
Bachelor's degree in computer engineering
Experience in working in internal or sourced IT Helpdesk
Excellent troubleshooting and issue handling
Controlling data centre and troubleshooting experience
Should have an experienced background of how to handle switches, computers, laptops and corporate servers
Communication skills and ability to understand user's issues and problems

What we offer:

On-job intensive trainings
International and diverse workplace
Dynamic and creative work environment

Additional Information:

Job Posted:
November 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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IT Co-worker