It Co-Worker (Application Support) Job at IKEA (Zenata)

IT Co-worker

The core task of the IT Coworker is to ensure uninterrupted and efficient IT ser...

Location

Morocco , Zenata

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Up to 5 years' experience in a similar role
Bachelor's degree in computer engineering
Experience in working in internal or sourced IT Helpdesk
Excellent troubleshooting and issue handling
Controlling data centre and troubleshooting experience
Should have an experienced background of how to handle switches, computers, laptops and corporate servers
Communication skills and ability to understand user's issues and problems

Job Responsibility

Ensure uninterrupted and efficient IT services to be provided to co-workers
Maintain and operate IT infrastructure, systems and IT services
Ensure all IKEA IT operations in all units within the market are running smoothly
Support and resolve IKEA coworker's hardware and applications related issues and requests
Coordinate and communicate with IKEA vendors and service office IT colleagues
Maintain and monitor IT assets such as workstations, Laptops, Printers and Data Center Hardware
Maintain agreed internal SLAs connected to IT services
Monitor daily backups of IKEA
Monitoring and recording all IT Asset and hardware for audit purposes
Provide input on IT equipment/products/services risks and suggest solutions

What we offer

On-job intensive trainings
International and diverse workplace
Dynamic and creative work environment

Fulltime

People & Culture Generalist

Be a strong contributor to the unit managers and co- workers, provide P&C subjec...

Location

Kuwait

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Experienced in being a valuable contributor to P&C activities
Ability to strike a balance between keeping a good overview and paying good attention to detail
Self-reliant and motivated with proven ability to work as part of a team as well as independently
Ability to communicate confidently and clearly with various audiences both verbally and in writing
Ability to ensure integrity of P&C systems, guidelines and documents
Good analytical and numerical skills
Business understanding and a background with the customer in focus
Experience of working in the P&C field
Ability to prioritise and organise own work in line with agreed P&C priorities
Quick learner who is easily able to adapt to changing demands

Job Responsibility

Contribute to the creation and operational implementation of the local P&C action plan
Keep daily P&C work running smoothly, this includes managing co-worker queries, preparing letters, updating co-worker records, keeping information accurate in the HRMS system, business reporting, booking travel, handling invoices, and supporting everyday tasks in a clear and practical way
Provide guidance, support, and recommendations to co-workers and managers on matters related to co-worker relations, ensuring all actions and advice align with labour relations principles, applicable local policies and procedures, and relevant employment laws
Plan and implement meaningful activities as per the people calendar and support co-worker engagement and well-being. Support our diversity and inclusion efforts. Help keep co-workers, leaders, and teams connected through clear and open communication
Responsible for recruitment as per manpower plan and positioning of IKEA as an attractive place to work and the preferred employer in the market. Manage onboarding activities to create a smooth and positive first experience for every new co-worker
Responsible for coordinating end-to-end training activities, including conducting needs assessments, creating the training calendar, and evaluating training effectiveness
Contribute to staff cost budget compliance, help to secure a diverse, appropriate staff structure and support the defined business and productivity goals
Ensure all P&C work reflect a local employer communication that is consistent, well perceived and builds on the IKEA brand
Act as a cultural role model in ways that demonstrate the IKEA values within and outside IKEA, which also includes to safeguard and promote the IKEA Culture
Any security breaches must be notified concerned authority and manager

Fulltime

Smaland Play Area Team Leader

Why we will love you: Who said your career had to go in one direction? Exception...

Location

United States , Stoughton

Salary:

27.51 - 38.00 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

3 years of experience in retail
Experience leading and developing people

Job Responsibility

Hires, onboards, trains, leads, manages and develops the Smaland co-workers and Carts co-workers in the store
Identifies successor, creates development plans and secures necessary training
Overseeing the operation of Smaland area, IKEA's courtesy children's play area
Managing entrance greeters to actively guide and answer customers' questions
Overseeing the gathering and restocking of carts and bags throughout the store and parking areas
Supporting cashiers in Checkout & Payment area and other Customer Experience areas, as needed
Training co-workers and other Customer Experience Leaders on Smaland processes and safety requirements
Responding to escalated customer issues and leader intervention calls with sense of urgency
Leading, attending and contributing to store meetings and forums as applicable

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Junior P&C Services Specialist with Polish and English

In the P&C Poland team, together with other Junior Specialists, Specialists and ...

Location

Poland , Poznań

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Proficiency in Polish and English
Background in P&C, payroll or English philology (appreciated but not mandatory)
Skills in MS Office
Ability to establish relationships and nurture a relaxed atmosphere
Caring for the planet and people
Love for learning, initiative, and not shying away from a challenge
Enjoy self-development and discovering passions and new talents

Job Responsibility

Processing of ongoing orders from the country (e.g., request for a change to an Co-worker’s employment terms)
Contact with the national P&C unit (e.g., clarification of an error in an insurance application)
Working in Excel (e.g., extracting a report from the system)
Work at a “helpline”, i.e. Co-workers' support line (telephone/e-mail/chat)
Reviewing company news
Processing P&C and payroll matters for the Co-workers of IKEA stores and units in Poland
Answering colleagues’ questions related to HR Administration and Payroll (via email and phone)
Handling personal data

What we offer

Hybrid working model
Fantastic office furnished with IKEA furniture
Free underground parking with electric charger and bicycle parking
Stable employment (employment contract)
Flexible working hours (start between 7 and 10 a.m.)
Annual appreciation bonus dependent on performance
Homework allowance
Cafeteria system (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
Tack! loyalty programme – additional financial bonus for longer service
Private medical care for IKEA Co-workers and their families

Junior P&C Services Specialist

In the P&C Belgium team, together with other Junior Specialists, Specialists and...

Location

Poland , Poznań

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Proficiency in Dutch/French and English
Background in P&C, payroll or Dutch/French philology (appreciated but not mandatory)
Skills in MS Office
Ability to establish relationships and nurture a relaxed atmosphere
Enjoy learning new things, taking initiative, and facing challenges
Enjoy self-development and discovering passions and new talents

Job Responsibility

Processing of ongoing orders from the country, e.g. a request for a change to an Co-worker’s employment terms in the systems
Contact with the national P&C unit, e.g. clarification of an error in an insurance application
Working in Excel, e.g. extracting a report from the system
Work at a “helpline”, i.e. Co-workers' support line (telephone/e-mail/chat)
Reviewing company news
Processing P&C and payroll matters for the Co-workers of IKEA stores and units in Belgium
Answering colleagues’ questions related to HR Administration and Payroll (via email and phone)
Handling personal data

What we offer

Hybrid working model
Fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
Free underground parking with electric charger and bicycle parking
Flexible working hours (we start work between 7 and 10 a.m.)
Annual appreciation bonus dependent on performance in the relevant fiscal year
Homework allowance
Cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
Tack! loyalty programme for Co-workers – working with us longer earns you an additional financial bonus
Private medical care for IKEA Co-workers and their families
Wellbeing support – Edenred prepaid lunch card, Employee Assistance Programme – support in difficult life situations

New

Junior P&C Services Specialist with Hungarian (Services for Hungary)

In the P&C Hungary Team, together with other Junior Specialists, Specialists and...

Location

Poland , Poznań

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

you are looking for a workplace that will allow you to make use of your proficiency in Hungarian and English
you may have a background in P&C, payroll or Hungarian philology (appreciated but not mandatory)
you would like to improve your skills in MS Office
you like variety, a sense of security, stability and you are open to other people
you find it easy to establish relationships with people, and in your interactions with others you focus on being authentic and nurturing a relaxed atmosphere between colleagues
caring for the planet and doing things with people in mind are important for you
you love learning new things, you enjoy taking the initiative and you do not shy away from a challenge
like us, you enjoy self-development and discovering your passions and new talents

Job Responsibility

Team Leader’s morning briefing/catch-up with the team
processing of ongoing orders from the country, e.g. a request for a change to an Co-worker’s employment terms in the systems
contact with the national P&C unit, e.g. clarification of an error in an insurance application
further processing in the system
FIKA, that is a coffee break (virtual or on the office patio)
weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner
working in Excel, e.g. extracting a report from the system
conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process
lunch (if in the office, then with the team)
self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform

What we offer

hybrid working model
fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration
free underground parking with electric charger and bicycle parking
stable employment (employment contract)
flexible terms of employment (depending on the team – full-time and part-time)
flexible working hours (we start work between 7 and 10 a.m.)
annual appreciation bonus dependent on performance in the relevant fiscal year
homework allowance
cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives)
Tack! loyalty programme for Co-workers – working with us longer earns you an additional financial bonus

Junior P&C Services Specialist

The role involves processing HR and payroll matters for IKEA colleagues in Spain...

Location

Poland , Poznan

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Proficiency in Spanish and English
background in P&C, payroll or Spanish philology appreciated
skills in MS Office
openness to variety, stability and other people
ability to establish positive relationships
focus on authenticity in interactions
caring for the planet and for people
willingness to learn new things
taking initiative
openness to challenges.

Job Responsibility

Processing orders such as requests to change Co-worker employment terms
handling insurance applications and errors
working in systems like Excel for reporting
answering HR and payroll-related inquiries via email, phone, or chat
studying e-learning courses
providing Co-worker support on helpline
attending team meetings and briefings.

What we offer

Hybrid working model
fantastic office furnished with IKEA furniture and collaboration zones
free underground parking with electric charger and bicycle parking
stable employment
flexible terms of employment
flexible working hours
annual appreciation bonus
homework allowance
cafeteria system for benefits selection
Tack! loyalty programme with financial bonuses

IT Executive

Troubleshoot and resolve technical problems or issues related to computer softwa...

Location

Morocco , Marrakech

Salary:

6000.00 - 8000.00 MAD / Month

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

At least 2 years of related work experience
Well spoken Arabic, English and French
Previous Marriott experience is an advantage

Job Responsibility

Troubleshoot and resolve technical problems or issues related to computer software and systems
Provide technical guidance and recommendations to resolve business problems
Analyze, recommend, and implement process improvements
Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment
Troubleshoot, modify, support, manage, and maintain applications programs and user accounts
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
Train or instruct users in the proper use of hardware or software
Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning
Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications
Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment

Fulltime

It Co-Worker (Application Support)

IKEA

Location:
Morocco , Zenata

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 27, 2026

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