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We are looking for an Information Technology CO-OP to join our IT department. The IT CO-OP will assist in maintaining our compute infrastructure including servers, workstations, and related networks. Your responsibilities will include assisting in monitoring system performance and configuring new software and hardware. To be successful in this role, you should have good troubleshooting skills and hands-on experience with various operating systems. Ultimately, you will help to ensure our software, hardware, servers and networks run smoothly and our end users have the best possible experience using our compute systems.
Job Responsibility:
Monitor and assist in maintaining the network infrastructure
Diagnose and troubleshoot technical issues
Assist in installing and maintaining workstations, servers, devices and firewalls
Train new system users
Assist in maintaining a current CMDB
Provide daily end user support
Monitor the performance of servers, software and hardware
Ensure the smooth deployment of new applications
Update technical documentation
Requirements:
Must be located in the Cleveland, OH area
US Citizenship
Current coursework in a Bachelor’s degree track in Computer Science or equivalent discipline
At least Sophomore standing at an accredited college or university
Working level skills with multiple Operating systems including Windows, Linux, and Mac OS
Basic understanding of LAN/WAN networks
Good problem-solving and communication skills
Nice to have:
Industry certifications in relevant technologies
Experience with Mobile Device Management
Good knowledge of at least one scripting language
Experience creating and maintain both technical and non-technical documentation
Experience in building and maintaining a High-Performance Computing environment to support advance AI initiatives
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