It Change & Release Manager Job at Valvoline

IT Change Manager

The IT Change Manager is responsible for managing the change queue, configuratio...

Location

United States

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

Bachelors Degree in IT, CS or Equivalent
6+ years of experience as a Change Manager
5+ years of ITIL experience
3+ years of experience with the ServiceNow platform
Ability to understand technical terminology and enterprise systems
Sounds knowledge in IT Change Enablement, Release and Deployment Management practices
Strong understanding of change management principles and best practices
Proven experience in configuration management and impact analysis
Familiarity with the Information Technology Infrastructure Library (ITIL) framework, particularly in the context of change enablement and release management to ensure adherence to industry best practices and standards
Understanding of security configuration management practices to ensure changes comply with security policies and standards, safeguarding the integrity and confidentiality of sensitive information

Job Responsibility

Managing the change queue, configuration and ensuring changes are made efficiently, with minimum risk to the organization
Collaborating with cross-functional teams to ensure the seamless implementation of changes, mitigation of risks, and maintaining compliance with established configuration management policies and procedures
Optimizing impact analysis processes
Coordinating across disparate teams to ensure process alignment
Implementing change management strategies and plans that maximize employee adoption, usage and minimize resistance
Analysing changes to IT services and evaluating the Risk/Impact
Reviewing all completed changes
Working with service owners to reduce the number of emergency changes and incidents due to changes
Facilitating Change Advisory Board (CAB) meetings
Ideating new enhancements for the Change Management tool increasing employee adoption

What we offer

Flexible work environment to ensure work hours can be customized and maintaining work life balance
Constructive feedback-oriented environment

Fulltime

Sr Manager - IT, Change Management & Quality Assurance

The IT Senior Manager – Change Management & QA is responsible for leading the en...

Location

United States

Salary:

Not provided

Valvoline

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required
Master’s degree preferred
10+ years of experience in IT Quality Assurance, Testing, Change Management, or Release Management
5+ years leading global or enterprise-scale QA or change organizations
Experience supporting large ERP implementations (SAP ECC and/or S/4HANA) and complex integrations (EDI, middleware, APIs)
Demonstrated experience implementing structured change governance frameworks
ITIL Foundations certification required
Testing, QA, DevOps, or Agile certifications preferred (e.g., ISTQB, SAFe, DevOps)
Deep expertise in enterprise QA frameworks, test automation, and performance engineering
Strong understanding of ITIL-based change management and release governance

Job Responsibility

Define and own the global strategy for IT quality assurance, testing, performance validation, release governance, and IT change management
Establish enterprise standards, methodologies, KPIs, and governance models aligned with global delivery and transformation priorities
Ensure quality validation, release readiness, and structured change controls are embedded as formal gates in delivery and go-live decisions
Lead and develop a global, matrixed organization including QA Managers, Test Leads, Release Coordinators, and Change Analysts
Foster a culture of accountability, automation-first thinking, service discipline, and continuous improvement
Define career paths, skills development, and scalable operating models across regions and platforms
Oversee functional, integration, regression, and user acceptance testing leveraging OpenText ALM and UFT One
Lead enterprise tool strategy, including transition from Zephyr to OpenText toolsets and integration with JIRA and CI/CD pipelines
Establish automation standards and reusable frameworks to improve coverage and reduce cycle time
Govern enterprise performance and load testing strategies using OpenText LoadRunner and EDI load simulations

Fulltime

IT Change Manager

A driven IT Service Management professional to join the IT Control & Service Man...

Location

Netherlands , Amsterdam

Salary:

Not provided

Levy Professionals

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in a relevant field
At least 7 years of working experience in an IT Service Management environment
Minimum of 3 years’ experience in an IT Change Manager role
Minimum of 1-3 years’ experience in an IT Incident Manager role
Required Certifications: ITIL v3/4 Practitioner
Technical Skills: Mandatory experience with ServiceNow

Job Responsibility

Lead the Change Advisory Board (CAB): Prepare and chair weekly meetings, performing due diligence to ensure every change is complete, approved, and properly validated
Coordinate the Forward Change Schedule (FCS): Manage weekly meetings to discuss all changes planned for upcoming windows and weekend releases
Drive Incident Resolution: Organize and chair major incident calls, adding relevant stakeholders, driving the solution, and providing progress updates
Manage the Post-Incident Process: Close incidents and initiate the Post Incident Resolution (PIR) process to ensure continuous improvement
Global Collaboration: Partner with Change and Incident counterparts in the AP and US regions, facilitating handovers for long-running major incidents
Active verification of mandatory evidence and documentation in ServiceNow
Creation of CAB meeting minutes and formal closing of changes
Maintaining structured communication with senior management and stakeholders during critical service disruptions
Ensuring IT best practices and regulations within the financial services industry are strictly followed

IT Change Manager

A driven IT Service Management professional to join the IT Control & Service Man...

Location

Netherlands , Amsterdam

Salary:

Not provided

Levy Professionals

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in a relevant field
At least 7 years of working experience in an IT Service Management environment
Minimum of 3 years’ experience in an IT Change Manager role
Minimum of 1-3 years’ experience in an IT Incident Manager role
Required Certifications: ITIL v3/4 Practitioner
Technical Skills: Mandatory experience with ServiceNow
A “driver” mentality, you take the lead and act proactively rather than waiting for instructions
Strong attention to detail with a commitment to working in a structured and accurate manner
Excellent oral and written communication skills, capable of interacting with all levels of an organization
Flexible mindset regarding working hours to accommodate global collaboration

Job Responsibility

Lead the Change Advisory Board (CAB): Prepare and chair weekly meetings, performing due diligence to ensure every change is complete, approved, and properly validated
Coordinate the Forward Change Schedule (FCS): Manage weekly meetings to discuss all changes planned for upcoming windows and weekend releases
Drive Incident Resolution: Organize and chair major incident calls, adding relevant stakeholders, driving the solution, and providing progress updates
Manage the Post-Incident Process: Close incidents and initiate the Post Incident Resolution (PIR) process to ensure continuous improvement
Global Collaboration: Partner with Change and Incident counterparts in the AP and US regions, facilitating handovers for long-running major incidents
Active verification of mandatory evidence and documentation in ServiceNow
Creation of CAB meeting minutes and formal closing of changes
Maintaining structured communication with senior management and stakeholders during critical service disruptions
Ensuring IT best practices and regulations within the financial services industry are strictly followed

Fulltime

Sr Manager - IT, Change Management & Quality Assurance

The IT Senior Manager – Change Management & QA is responsible for leading the en...

Location

United States

Salary:

Not provided

Valvoline Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required
Master’s degree preferred
10+ years of experience in IT Quality Assurance, Testing, Change Management, or Release Management
5+ years leading global or enterprise-scale QA or change organizations
Experience supporting large ERP implementations (SAP ECC and/or S/4HANA) and complex integrations (EDI, middleware, APIs)
Demonstrated experience implementing structured change governance frameworks
ITIL Foundations certification required
Testing, QA, DevOps, or Agile certifications preferred (e.g., ISTQB, SAFe, DevOps)
Deep expertise in enterprise QA frameworks, test automation, and performance engineering
Strong understanding of ITIL-based change management and release governance

Job Responsibility

Define and own the global strategy for IT quality assurance, testing, performance validation, release governance, and IT change management
Establish enterprise standards, methodologies, KPIs, and governance models aligned with global delivery and transformation priorities
Ensure quality validation, release readiness, and structured change controls are embedded as formal gates in delivery and go-live decisions
Lead and develop a global, matrixed organization including QA Managers, Test Leads, Release Coordinators, and Change Analysts
Foster a culture of accountability, automation-first thinking, service discipline, and continuous improvement
Define career paths, skills development, and scalable operating models across regions and platforms
Oversee functional, integration, regression, and user acceptance testing leveraging OpenText ALM and UFT One
Lead enterprise tool strategy, including transition from Zephyr to OpenText toolsets and integration with JIRA and CI/CD pipelines
Establish automation standards and reusable frameworks to improve coverage and reduce cycle time
Govern enterprise performance and load testing strategies using OpenText LoadRunner and EDI load simulations

Change and Release Manager

Job Description Change and Release Manager Toronto, ON - Onsite

Location

Canada , Toronto

Salary:

145136.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Total Experience: 6-8 years
Release Management Plan, schedule, and execute release lifecycles across multiple teams and environments, including development, testing, staging, and production.
Change Control CAB Act as the gatekeeper for technical changes by chairing the Change Advisory Board (CAB), assessing, approving, and prioritizing changes to minimize risk to cloud services.
Cloud Deployment Coordinate Go-Live activities, manage deployment automation (CI/CD), and ensure the integrity of applications, particularly in Cloud SaaS PaaS environments.
Risk Mitigation Proactively identify and resolve potential risks to release scope, quality, and timelines.
Coordination Communication Act as a bridge between development, QA, operations, and business stakeholders, providing regular status updates.

Fulltime

Senior Release Train Manager - IT Infrastructure

The Senior Release Train Manager (RTM) is a servant leader and coach that is res...

Location

United States

Salary:

139000.00 - 186000.00 USD / Year

Zelis

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent work experience required
Must have 8+ years of experience as a Senior Scrum Master or Release Train Engineer
Minimum 5+ years supporting IT Infrastructure teams and projects, such as cloud engineering, data center operations, database engineering, network engineering, ITSecOps, desktop engineering, EUC, SRE, etc.
5+ years of experience as a people manager is required
Agile Tools experience (i.e. Jira, Confluence, TFS, DevOps, etc.)
Thorough knowledge of Scrum framework and application of core Agile values and principles in managing Product Development and Delivery, SAFe Agile preferred
Experience in successfully delivering medium/large size projects with minimal direction
SAFe RTE and CSM certifications are strongly preferred
5+ years of experience with Jira and/or Jira Align is strongly preferred

Job Responsibility

Lead, hire, mentor, and scale a high-performing team of Scrum Masters & RTE's to support the IT Infrastructure ART and the Enterprise Applications ART
Leading ART PI Planning, program execution, scrum, and ART synch events
Coaching Scrum Teams in relentless improvement
Creating transparency using metrics to drive positive change
Facilitating resolution of dependencies, impediments, and risks amongst the scrum teams
Building high-performing teams – Focus on ever-improving team dynamics and performance
Enabling organizational effectiveness – Work with other stakeholders to help the team contribute towards improving the overall development Value Stream
Exhibits Lean-Agile leadership – Exhibits the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Helps the team embrace SAFe Core Values, adopt, and apply SAFe Principles, and implement SAFe practices
Facilitates the team’s progress toward team goals – Trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. Assisting the product owner(s) in maintaining and prioritization of the product backlog. Helps the team focus on daily and Sprint Goals in the context of the current Program Increment (PI) Objectives
Leads team efforts in relentless improvement – Helps the team improve and take responsibility for their actions

What we offer

401k plan with employer match
flexible paid time off
holidays
parental leaves
life and disability insurance
health benefits including medical, dental, vision, and prescription drug coverage

Fulltime

Project Manager - IT Infrastructure

We are seeking a highly accomplished Project Manager (IT Infrastructure) for an ...

Location

Canada , Scarborough

Salary:

65.12 - 71.80 CAD / Hour

Randstad

Expiration Date

August 30, 2026

Requirements

Professional Delivery Tenure: Extensive experience leading technical teams through the development, deployment, and post-mortem evaluation of multi-tier IT infrastructure projects
Regulated Domain Acumen: Proven background delivering systems within heavily regulated industries or critical corporate infrastructure environments
Mandatory Professional Designation: Active, current Project Management Professional (PMP) certification or an equivalent verified combination of quantitative education and work experience
Education: Post-secondary education in Computer Science, Information Technology, Engineering, or a related technical discipline
Matrix Environment Fluidity: Highly proficient operating within matrix project structures using enterprise planning software (MS Project, SharePoint, Confluence, Jira, and standard office suites)
Hyperconverged Infrastructure (HCI): Foundational knowledge of modern HCI platforms (specifically Nutanix or equivalent solutions), including architecture, deployment, and structural migration considerations
Hypervisor Architectures: Deep understanding of virtualization environments, including VMware vSphere/ESXi and Nutanix Acropolis Hypervisor (AHV), covering virtual machine lifecycle management
Enterprise Storage & Data Protection: Working knowledge of advanced file services and storage networks, such as Windows File Services, Cohesity Data Platform, or Nutanix Files, along with data deduplication, replication, and backup structures
Ecosystem Infrastructure Familiarity: * Compute & Virtualization: Desktop & Application Virtualization layers (e.g., Citrix) and Microsoft Windows Server operating systems
Directory & Perimeter Security: Active Directory, Microsoft Entra ID, and firewalls/access control tools

Job Responsibility

Infrastructure Delivery & Lifecycle Management
Manage multiple concurrent IT infrastructure projects, overseeing delivery from initiation through completion across compute, storage, and network domains
Coordinate cross-functional technical teams to deliver hardware modernizations, software upgrades, legacy migrations, and system asset lifecycle management
Establish and monitor critical infrastructure dependencies across staging and production environments, aligning execution with corporate change and release management boundaries
Assess technical project issues, isolate operational bottlenecks, and formulate targeted resolutions to preserve system availability and service continuity
Project Planning, Governance & Reporting
Develop and maintain comprehensive project charters, integrated project plans, Work Breakdown Structures (WBS), and schedules utilizing expert-level Microsoft Project configurations
Direct project financial planning, monitor operational resource allocation, and track budget forecasts to ensure on-time, cost-effective program delivery
Author, maintain, and log highly organized technical artifacts, including project plans, detailed test cases, quality checklists, and active RAID (Risks, Actions, Issues, Dependencies) registers
Provide multi-level status updates, transforming complex engineering milestones into clear, business-oriented presentations for steering committees and senior management

What we offer

Enterprise Stack Depth: Direct projects featuring cutting-edge enterprise platforms including Hyperconverged Infrastructure (HCI), enterprise file systems, and virtualization layers
Full-Lifecycle Ownership: Drive high-visibility infrastructure modernizations completely from initial business case and project kickoff to post-mortem evaluations
DevOps & Change Governance: Deepen your expertise in cross-environment release control, automated provisioning, and access management within a regulated sector
Executive-Level Reporting: Elevate your advisory profile by translating complex, lower-level technical architecture updates into strategic business concepts for senior leadership

Fulltime

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It Change & Release Manager

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