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Carries out risk management activities within a specific function, technical area or project of medium complexity
Identifies risks and vulnerabilities, assesses their impact and probability, develops mitigation strategies and reports to the business
Uses standard techniques to elicit, specify, and document requirements for simple subject areas with clearly-defined boundaries
Assists in the definition and management of requirements
Puts in place operational processes for secure configuration, classification and management of Cis (Configuration Items), and for verifying and auditing configuration records
Develops, configures and maintains tools (including automation) to identify, track, log and maintain accurate, complete and current information
Assesses, analyses, develops, documents and implements changes based on requests for change
Ensures that operational processes are in place for effective change control
Develops, configures and maintains tools to manage and report on the lifecycle of change requests
Identifies problems and issues and recommend corrective actions
Summarizes the overall process for developing new software for the company product line
Differentiates respective roles and responsibilities of software engineering and other functions
Implements routine changes in a live IT service environment
Generates schedule and time estimates for IT service changes
Describes associated standards, procedures and guidelines for the system development life cycle
Collect, analyse, and interpret quantitative and qualitative data to assess the impact of change initiatives across the organization
Define and track key change performance indicators (KPIs)
Requirements:
Bachelor Degree in a related discipline + 2 years experience
Two years of experience in managing change request from initiation to closure
ITIL certification
NATO country citizen
English language
NATO Secret or UK Security check clearance
Excellent communication skills
Experience to influence stakeholders
Strong analytical skills
Experience with training of employees in new system or processes
Nice to have:
Affinity with tools like Power BI, Tableau and similar