It Business Unit Sr Analyst, Citi

Citi

Location:
Mexico, Ciudad De Mexico

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The IT Business Unit Sr Analyst is responsible for implementing agile practices and tools to align process improvements with the organization's strategies, establishing governance mechanisms for standard practices throughout the software lifecycle. The role involves analyzing current processes to identify risks and controls and formulating recommendations for continued alignment with local and global standards. The Analyst facilitates the adoption of agile practices within the Mexico Technology organization.

Job Responsibility:

tracks business unit performance against the IT business plan and service level agreements
identifies gaps
works on mergers & acquisitions and outsourcing/right placement activities
contributes to and/or creates internal communications
creates and prepares reports, metrics, and presentations
applies comprehensive understanding of how multiple areas collectively integrate to achieve business goals
acts as advisor or coach to new or lower-level employees
provides evaluative judgment based on analysis of factual information
ensures quality of work provided by self and others
assesses risk when business decisions are made
ensures transparency in managing control issues
ensures implementation of processes and procedures
evaluates controls to mitigate process lifecycle risks
ensures compliance with local and global standards
provides support and guidance for agile practices
updates all documentation relating to processes and improvements
mentors and trains on agile practices
anticipates team needs and provides support
measures efficiency and effectiveness of process improvements

Requirements:

5-8 years of experience in a technology planning role
leadership and developmental skills
deep knowledge of agile practices and tools
knowledge of process reengineering and continuous improvement techniques
experience in user training and support
leadership/establishing highly collaborative teams or communities
optional experience in project management
reporting and analysis
solid leadership skills
problem-solving and analytical skills
self-motivated and highly motivated
strong work ethic
ability to constantly adapt to demand
communication, public speaking, and logical thinking skills
university degree or equivalent experience
+3 years of experience in agile practices
ability to have conversations in English
agile certifications are a plus

Nice to have:

experience in project management
reporting and analysis
agile certifications

Additional Information:

Job Posted:
September 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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It Business Unit Sr Analyst