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IT Business Techno-Functional Analyst

https://www.citi.com/ Logo

Citi

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Location:
India , Chennai

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

The IT Business Techno-Functional Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility:

  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
  • Support system change processes from requirements through implementation and provide input based on analysis of information
  • Consult with business clients to determine system functional specifications and provides user and operational support
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
  • Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

  • At least 8 years of hands-on experience in retail banking domain
  • Experience in Pro C technology and Oracle PL/SQL advanced skills
  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation to take initiative and master new tasks quickly
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
  • Bachelor's degree/University degree or equivalent experience
What we offer:
  • Access to telehealth options, health advocates, confidential counseling
  • Paid Parental Leave Policy
  • Access to an array of learning and development resources
  • Generous paid time off packages
  • Resources and tools to volunteer in the communities

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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