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Herbruck Poultry Ranch Logo Herbruck Poultry Ranch · IT - Administration

IT Business Relationship Manager

United States, Pompano Beach 118400.00 - 174000.00 USD / Year · Job Posted February 20, 2026
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Job Description

The IT Business Relationship Manager (BRM) for Land n Sea parts and accessories distribution business serves as the strategic liaison between the Information Technology department and the Parts & Accessories Distribution business unit. This role is responsible for ensuring IT initiatives align with business objectives, driving digital transformation, and optimizing technology solutions across all distribution operations including ecommerce, warehouse management, and B2B customer interactions.

Job Responsibility

  • Serve as the primary IT contact for Land n Sea leadership, establishing trusted advisor relationships with executive stakeholders and department heads
  • Participate in business planning sessions to understand strategic priorities, challenges, and growth initiatives
  • Translate business requirements into actionable IT strategies and solution roadmaps
  • Present technology recommendations, project updates, and performance metrics to leadership teams
  • Partner with the Mercury functional specific BRMs to ensure solution alignment and prioritization
  • Develop and maintain a comprehensive IT roadmap aligned with business unit objectives and company-wide technology standards
  • Identify opportunities to leverage technology for competitive advantage in B2B ecommerce, inventory management, and distribution operations
  • Partner with Enterprise IT leadership to align solutions and prioritize investments
  • Partner with the Enterprise Digital Delivery team to drive the optimization of B2B ecommerce platform to enhance customer self-service capabilities
  • Collaborate with business teams to improve online ordering experiences, catalog management, pricing engines, and customer portal functionality
  • Partner with operations teams and Distribution BRM to optimize warehouse management systems (WMS) across multiple distribution centers
  • Support technology initiatives for inventory accuracy, order fulfillment automation, and logistics optimization
  • Lead or support IT projects from concept through implementation, ensuring alignment with business requirements and successful user adoption
  • Coordinate cross-functional project teams including IT developers, business analysts, vendors, and business stakeholders
  • Manage change processes to ensure minimal disruption to operations and effective training for end users
  • Monitor project budgets, timelines, and deliverables to ensure successful outcomes
  • Conduct regular business reviews to assess technology effectiveness and identify improvement opportunities
  • Gather feedback from business stakeholders and end users to drive continuous enhancement of IT services
  • Support incident resolution and escalation processes for critical business systems

Requirements

  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
  • advanced degree preferred
  • 7+ years of experience in IT roles with progressive responsibility
  • at least 3 years in business relationship management, business analysis, or similar client-facing positions
  • Demonstrated experience in B2B business environments, preferably in distribution, wholesale, or supply chain industries
  • Experience with multi-warehouse distribution operations and associated technologies (WMS, TMS, ERP)
  • Proven track record of successfully delivering complex IT projects in operational business environments
  • Strong understanding of enterprise systems including ERP platforms (Oracle, Microsoft Dynamics, or similar), warehouse management systems, and ecommerce solutions
  • Familiarity with integration technologies, APIs, EDI, and data exchange protocols common in distribution networks
  • Knowledge of supply chain management concepts, inventory optimization, and order fulfillment processes
  • Awareness of emerging technologies such as automation, AI/ML applications in supply chain, and cloud solutions
  • Ability to analyze business processes and identify opportunities for technology-enabled improvement
  • Experience with business case development, ROI analysis, and technology investment justification
  • Exceptional communication skills with ability to translate technical concepts for non-technical audiences and business requirements for technical teams
  • Strong relationship-building capabilities and executive presence to interact confidently with senior leadership
  • Strategic thinking with ability to balance long-term vision with short-term operational needs
  • Analytical mindset with problem-solving orientation and attention to detail
  • Change management expertise with ability to drive user adoption and manage organizational resistance

Nice to have

  • Understanding of parts and accessories industry dynamics is highly desirable
  • Professional certifications such as PMP, ITIL, Business Relationship Management Professional (BRMP), or similar credentials
  • Knowledge of automotive, industrial, or aftermarket parts distribution preferred
  • Experience implementing or upgrading major enterprise systems in distribution environments
  • Customer-focused mindset with commitment to delivering value to internal business partners
  • Collaborative approach with ability to work effectively across organizational boundaries
  • Adaptability and resilience in fast-paced, changing business environments
  • Proactive and self-motivated with strong initiative and ownership mentality
  • Ethical conduct and sound judgment in handling sensitive business information

What we offer

  • medical
  • dental
  • vision
  • paid vacation
  • 401k (up to 4% match)
  • Health Savings Account (with company contribution)
  • well-being program
  • product purchase discounts
  • annual discretionary bonus
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