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IT Business Operations Analyst- Vendor Management/Contracts

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Advocate Health Care

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

34.90 - 52.35 USD / Hour
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Job Description:

This position is a remote, full-time role within the IT Business Office. The analyst will assist with contract coordination, budget preparation, vendor management, invoice auditing, and IT equipment/supply orders. The role requires strong communication, attention to detail, and the ability to manage multiple projects.

Job Responsibility:

  • Assist in the coordination of contracts with the Business requestor, Finance and relevant Technology Services Personnel to development the contract business terms
  • Assist with HIT Department Budget preparation and information gathering process
  • Ensure contractual Service Level Agreements (SLAs) are adhered to
  • Maintenance and tracking of all contract issues from initiation to resolution with proper documentation
  • Provide input to evaluation, selection, and contract negotiations for acquisitions
  • Provides input and maintains a licensing reporting system, and reviews and audits information to ensure proper licensing is maintained
  • Prepare and manage annual category, sub category and IT supplier level investments for products and services for reporting and inputs into IT budgeting and strategic planning process
  • Improve IT spend management by evaluating spend to determine if IT is using other than preferred vendors and communicating with business to promote benefits of using preferred vendors
  • Performing periodic audits of invoices to ensure vendor is charging negotiated contract prices or quotes, work with accounts payable team to assist in invoice reconciliation issues
  • Coordinate and process IT equipment and supply orders and deliveries with designated vendors
  • Oversees and leads proposals and communications for identified product/service opportunities
  • Negotiates with suppliers, reviews and completes business terms and conditions, and works with the Commercial Transactions Group to complete agreement
  • Participate in periodic status update meetings with Application Owners and Business users regarding contract negotiations
  • Acts as a resource for the project managers to ensure that project related standards are being utilized
  • Acts as a business resource by providing direction for various product processes
  • Provides coaching and guidance to new and associate level team members

Requirements:

  • Bachelor's Degree (or equivalent knowledge) in Computer Science
  • Bachelor's Degree (or equivalent knowledge) in Information Technology
  • Bachelor's Degree (or equivalent knowledge) in Business
  • Typically requires 3 years of experience in a Computer Science, Information Technology or Business Administration related field
  • Broad understanding of IT software licensing
  • Working knowledge of software asset management
  • Excellent written and verbal communication skills
  • Ability to handle sensitive issues, confidential agreements, keen political acumen
  • Strong attention to detail
  • Procurement and technology business knowledge including robust understanding of contract terms and contract execution
  • Demonstrated ability to manage and follow-through on multiple projects/contracts simultaneously
  • Ability to work with analysis tools such as Excel and ERP financials to analyze data
  • Knowledge of using a ticketing system to manage workload
  • Highly self-directed and innovative
  • A high level of understanding of the language and structure of technology contracts
  • Ability to multitask, work independently and prioritize assignments
  • Strong sense of ownership, urgency, intellectual curiosity, willingness to learn and improve

Nice to have:

  • Excel, Workday and APTTIO experience preferred
  • Experience in monthly accrual, splits and transfer, maintenance renewals, budgeting, paying invoices and contract renewals
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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