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Advocate Health Care Logo Advocate Health Care · IT - Administration

IT Business Operation Analyst

United States 28.55 - 42.85 USD / Hour · Job Posted February 10, 2026
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Job Description

This position requires travel, therefore, will be exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to a normal office environment.

Job Responsibility

  • Create, coordinate and process IT equipment and supply quotes, orders, and deliveries with designated IT vendors
  • Submit appropriate invoices for payment processing, receiving ordered items and documenting receipt
  • Maintain collaborative relationships with IT vendor(s) while effectively resolving vendor performance/capability issues
  • Understand service levels and their relationships to IT vendor/reseller pricing
  • Respond to business inquires on spend analytics
  • Identifies and assist appropriate team members in identifying and implementing cost reduction opportunities
  • Identify and mitigate billing issues by working directly with IT vendors and finance teams
  • Interface with accounts payable to support procure to pay process for IT purchases
  • Responsible for understanding and adhering to the organizations Code of Ethical Conduct
  • Research vendors as requested

Requirements

  • Bachelor's Degree (or equivalent knowledge) in Computer Science, Information Technology, or Business
  • Typically requires 2 years of experience in a Computer Science, Information Technology or Business Administration related field
  • Working knowledge of A/P system, general ledger, and fixed assets
  • Working knowledge of IT software licensing
  • Working knowledge of IT systems function and interact
  • Excellent written and verbal communication skills
  • Team player with the ability to build long term relationships
  • Strong attention to detail
  • Familiarity with procurement best practices in corporate cost savings programs and process
  • Ability to work with analysis tools such as Excel and ERP financials to analyze data
  • Highly self-directed and innovative
  • Computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems
  • Knowledge of using a ticketing system to manage workload
  • Ability to multitask, work independently and prioritize assignments to complete work in a timely and accurate manner
  • Strong sense of ownership, urgency, intellectual curiosity, willingness to learn and improve

Nice to have

  • Finance background with experience in vendor management, general ledger, invoice payment and discrepancies, budget management and tracking experience
  • APPTIO experience a plus

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
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