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IT Business Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
Canada, Mississauga

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way. The role includes bridging the gap between business needs and technical solutions, driving the design and implementation of critical platforms focused on access control and data management solutions.

Job Responsibility:

  • Strategic Role within Helios Foundational Business Analysis team: As an IT Business Lead Analyst, you will be a core part of the Helios Foundational Business Analysis team, dedicated to delivering robust and scalable solutions for Helios - Entitlements and Foundational Data Services (LDS) components
  • Strategic Business & Technical Alignment: Act as a critical liaison between business stakeholders, product management, and engineering teams to identify, analyze, and translate complex business requirements into clear, actionable technical specifications for large-scale application, system, and process enhancements within the Credit Production domain
  • Entitlements & Access Control Expertise: Lead the analysis, design, and support of sophisticated entitlements and access control solutions for enterprise-grade platforms, with a specific focus on Credit Production Applications
  • Data Management & Database Proficiency: Leverage a strong understanding and hands-on experience with various database technologies to support data-centric initiatives within Credit Production, ensuring data integrity, accessibility, and optimal performance within our systems
  • Architectural & System Integration Acumen: Possess a comprehensive understanding of core system flows within Credit Production Applications and how they integrate with broader architecture to achieve strategic business objectives
  • Full Lifecycle Participation & Quality Assurance: Engage actively in the full software development lifecycle, from initial concept through deployment and post-launch support
  • Stakeholder Communication & Risk Management: Proactively communicate project progress, anticipate and mitigate bottlenecks, and manage escalations effectively
  • Process Optimization & Continuous Improvement: Drive cross-functional collaboration to optimize business and technical processes, streamlining workflows and eliminating inefficiencies
  • Team Leadership & Mentorship: Contribute to team growth by assisting with training activities and mentoring junior business analysts and team members
  • Governance & Compliance: Act as a steward of sound business practices, assessing risk in decision-making with keen consideration for the firm’s reputation

Requirements:

  • Experience: 8 plus years of progressive experience in business analysis, systems analysis, or product management roles within a complex enterprise environment, with a strong focus on technical delivery and ideally experience with Credit Production, Lending or similar financial applications
  • Technical Proficiency: Demonstrable hands-on experience with modern application development and database technologies, including a strong command of at least one of the following: Java, Microservices architectures, Oracle SQL/PL SQL
  • Architectural Understanding: Solid understanding and practical experience with Service-Oriented Architecture (SOA) or Microservices-based Architecture
  • Experience with designing and defining APIs or other integration patterns is highly desirable
  • Project Management Methodologies: Proven experience with project management principles, including strong familiarity and practical application of Agile methodologies. Proficient in the use of requirements and issue tracking tools such as JIRA
  • Analytical & Interpersonal Skills: Exceptional analytical, problem-solving, and data analysis skills. Superior diplomatic, communication (written and verbal), and interpersonal skills with the proven ability to influence stakeholders at all levels
  • Organizational Acumen: Demonstrated ability to manage multiple concurrent activities, prioritize effectively, and build strong working relationships across diverse teams
  • Self-Motivation & Adaptability: Highly self-motivated, proactive, and capable of quickly mastering new tasks and technologies
  • Resilience: Proven ability to thrive under pressure, meet tight deadlines, and approach work methodically with meticulous attention to detail
  • Education: Bachelor's degree/University degree or equivalent experience
  • Master’s degree preferred

Nice to have:

Experience with designing and defining APIs or other integration patterns is highly desirable

What we offer:
  • Equal opportunity employment
  • Strict compliance with applicable laws, rules, and regulations
  • Accessibility and accommodations support

Additional Information:

Job Posted:
August 15, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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