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The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. This role is responsible for managing technology delivery for the Wealth NAM Lending business, managing business interactions, conducting business analysis, maintaining Book-of-Work, and collaborating with various technology teams to design and implement solutions.
Job Responsibility:
formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
support system change processes from requirements through implementation and provide input based on analysis of information
consult with business clients to determine system functional specifications and provide user and operational support
identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
has the ability to operate with a limited level of direct supervision
can exercise independence of judgement and autonomy
act as SME to senior stakeholders and/or other team members
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets
Requirements:
8-10 years of relevant experience
strong knowledge and experience working on lending or risk domain
experience in data analysis with intermediate/advanced Microsoft Office Suite skills
proven interpersonal, data analysis, diplomatic, management and prioritization skills
consistently demonstrate clear and concise written and verbal communication
proven ability to manage multiple activities and build/develop working relationships
proven self-motivation to take initiative and master new tasks quickly
familiarity and/or experience working on Agile framework
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