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The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Job Responsibility
Assigned to work on varying project assignments & tasks individually or as part of a team
Lead and facilitate meetings with the appropriate subject matter experts in both business and technology teams
Gather and conduct analysis of the business requirements
Understand current state infrastructure, business flows and perform in-depth analysis to develop future state process flow
Document workflows and business logic related to data for consumption by end-users, technology, BA and QA teams
Review test cases/ test scripts with QA / UAT team
Provide support to the CMOT Test Team to complete functional testing
Work with the application development team to minimize post-production defects identifying defects as early as possible in the build & test stages of the release cycle
Conduct problem analysis and root cause investigation
Provide support across the full software development lifecycle (analysis, design, estimation, planning, development, unit test, user test, coordination, release and pre/post implementation support)
Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Requirements
6-10 years of experience
Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
Experience with all phases of Software Development Life Cycle
Comprehensive knowledge of the principles of business analysis
Bachelor's degree/University degree or equivalent experience