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The IT Business Analyst serves as the technical bridge between raw system telemetry and strategic operational intelligence. Brings domain expertise of the business (marketing, clinic operations, back office operations, clinical, administrative, etc) relevant to expertise needed for the role. Builds the holistic end-to-end business case for concepts, understanding and communicating the value levers and product cost. Updates the business case based on feedback from the team. Communicates with the team on how the product is evolving based on feedback from customers using product features and technical capabilities built by engineers. Helps navigate the business to unlock value. Partners with the Product Owner to understand, analyze, document and communicate program requirements. Articulates product value throughout the organization, tracks appropriate KPIs as a foundation. Remote eligible.
Job Responsibility
The IT Business Analyst serves as the technical bridge between raw system telemetry and strategic operational intelligence
Brings domain expertise of the business (marketing, clinic operations, back office operations, clinical, administrative, etc) relevant to expertise needed for the role
Builds the holistic end-to-end business case for concepts, understanding and communicating the value levers and product cost
Updates the business case based on feedback from the team
Communicates with the team on how the product is evolving based on feedback from customers using product features and technical capabilities built by engineers
Helps navigate the business to unlock value
Partners with the Product Owner to understand, analyze, document and communicate program requirements
Articulates product value throughout the organization, tracks appropriate KPIs as a foundation
Requirements
Three (3)+ years of experience leading teams and business solutions analysis projects or products
Three (3)+ years of experience working in healthcare/medical environment
Two (2)+ years of experience providing business analysis for software engineering teams
Expert in SDLC, solid understanding of at least one methodology (Waterfall, Agile, etc)
Experience in agile software delivery methods
1-3 years working directly with SQL queries on enterprise-scale datasets
1-3 years building dashboards from backend datasets in Google Looker
Nice to have
Bachelors degree in programming, computer science, MIS or equivalent professional experience
Solid understanding of multiple agile methodologies
What we offer
medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefits including 401(k), 403(b), and other defined benefits offerings