IT Business Analyst Job at Aramark (Irvine)

IT Business Analyst

Aramark

Location:
United States , Irvine

Category:
IT - Administration

Contract Type:
Not provided

Salary:

74000.00 - 90000.00 USD / Year

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Job Description:

This position will analyze and document business requirements and application objectives, as well as monitor all internal and external user feedback to ensure enhancements and fixes meet the desired functionality. Execute test cases, and triage reported defects. This position will participate in outlining and communicating appropriate courses of action, using their experience in eProcurement software, systems, and training.

Job Responsibility:

Manage production support efforts: Provide details required in tickets, coordinate with the on-site and off-shore development teams on priorities and assignments, employ agile methodologies for frequent releases, ensure timely resolution and closure for Showstopper and Critical items, follow up and communicate results with customers as required
Execute system and regression testing. Verify, document, test, and follow defects through to deployment, to include proper user acceptance testing
Independently define requirements by leading requirement gathering sessions, create requirement documents, and obtain sign-off on requirements for supported systems
Chair bi-weekly sessions with business stakeholders to prioritize enhancements and defects to package software releases
manage projects to promote, execute, and release small to mid-sized fixes and enhancements
Update and maintain the enhancement/defect tracking tool through the project life cycle
Create customer release notes and training materials
Assist as subject matter expert (SME) in supported products for all external and internal stakeholders
Identify, design, and implement continuous IT process improvements (eg. AI solutions)
Provide emergency support on any business-critical matters involving iBE systems or applications
Maintain Intranet site content and knowledgebase tools for Customer Support and eCommerce

Requirements:

Demonstrate ability to take initiative and work independently, and with teams, with a flexible schedule
Strong customer relations management
Strong organization skills and attention to detail
Ability to manage multiple projects simultaneously
Ability to recognize, understand, and use cross-functional departmental knowledge
Strong analytical, problem solving, planning, project, and quality management skills
Solid understanding of software development lifecycle (SDLC), DevOps, and Agile practices
Working knowledge of policies, standards, procedures, requirements, testing, and techniques used for application development
Experience in application testing, and an aptitude for learning and executing test automation solutions
High-level understanding of architecture and databases
Proficiency in SQL query preferred
Must be able to conduct meetings, user training, demos, and speak in front of an audience
3-5 years of experience

What we offer:

Flexible work arrangements
Generous PTO, Vacation and 9 paid holidays
Volunteer days, community partnerships, Employee Assistance Program
Employee discounts on select services and products
Your choice of three medical plan tiers, two carriers to choose from & My Healthy Changes well-being program
Adoption Assistance & Paid Parental Leave
Tuition Funding Sources and Scholarship Programs
Retirement plan (401K or SIRP for those eligible) with match on annual contributions
medical, dental, vision, and work/life resources
parental leave and disability coverage

Additional Information:

Job Posted:
January 04, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Aramark - All Job Offers

Job Link Share:

IT Business Analyst

Aramark

Location:
United States , Irvine

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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