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Our team is looking for a dynamic IT Business Analyst to join a prominent leader in the Canadian insurance industry. In this role, you will act as the vital link between complex business requirements and technical execution. You will work within a forward-thinking environment, helping to modernize billing systems and enhance operational efficiency through innovative IT solutions. This position features a collaborative hybrid structure, allowing for both focused remote work and meaningful in-person teamwork.
Job Responsibility:
Lead and facilitate collaborative workshops to extract, define, and validate technical specifications
Conduct thorough impact assessments and effort estimations to propose and document robust IT solutions
Support the Product Owner in managing and prioritizing the product backlog to ensure maximum value delivery
Craft clear, actionable 'user stories' tailored for development and QA teams
Actively participate in integrated testing phases alongside business stakeholders and IT specialists
Build and safeguard high-quality functional documentation that remains accessible and accurate for all stakeholders
Map existing software package functionalities to business needs to optimize system performance
Requirements:
Bachelor’s degree in IT, Business, or a related field (or an equivalent blend of education and professional experience)
Minimum of 2+ years of experience in an IT Business Analyst role
Proven track record working within Agile/Scrum environments
Hands-on experience with Enterprise Software Packages (knowledge of Guidewire is considered a significant asset)
Technical proficiency in JIRA, Confluence, and BPMN mapping
Strong background in the insurance or financial services industry
Fluent in English (both spoken and written)
What we offer:
Hybrid Work Schedule: 2 days per week at the office
Long-term Stability: 12-month initial mandate with high potential for extension
Innovative Culture: Work with modern Agile methodologies and industry-leading software packages
Professional Growth: Opportunity to deepen expertise in insurance-tech sector