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Engage with business stakeholders and Product Owners to understand needs and pain points. Analyze current processes and design future processes, focusing on simplification and standardization. Document functional specifications and process definitions for automation solutions. Identify processes suitable for automation based on complexity, business value, and compliance requirements. Prepare business cases, including quantitative and qualitative benefits such as time savings, error reduction, and improved data quality. Collaborate with DevOps teams and vendors to ensure accurate translation of requirements into technical solutions. Validate feasibility and ensure adherence to governance and prioritization frameworks. Support user acceptance testing by creating test scenarios and coordinating with operational teams during rollout. Maintain the demand pipeline and update stakeholders on progress. Ensure compliance with Automation CoE standards and Agile methodologies. Communicate project status, risks, and dependencies to management.
Job Responsibility:
Engage with business stakeholders and Product Owners to understand needs and pain points
Analyze current processes and design future processes, focusing on simplification and standardization
Document functional specifications and process definitions for automation solutions
Identify processes suitable for automation based on complexity, business value, and compliance requirements
Prepare business cases, including quantitative and qualitative benefits such as time savings, error reduction, and improved data quality
Collaborate with DevOps teams and vendors to ensure accurate translation of requirements into technical solutions
Validate feasibility and ensure adherence to governance and prioritization frameworks
Support user acceptance testing by creating test scenarios and coordinating with operational teams during rollout
Maintain the demand pipeline and update stakeholders on progress
Ensure compliance with Automation CoE standards and Agile methodologies
Communicate project status, risks, and dependencies to management
Requirements:
Bachelor’s degree in business, engineering, information systems, or a related field
3+ years of experience as a Business Analyst
Excellent communication skills in English (written and verbal)
Proficiency with RPA tools and intelligent automation frameworks (e.g., Power Automate, Automation Anywhere, UiPath)
Familiarity with ERP processes and systems
Experience working in Agile environments and with DevOps teams
Ability to calculate automation benefits and build effort estimates
Ability to facilitate workshops and stakeholder discussions
Strong understanding of business processes and ability to map workflows and design wireframes
What we offer:
Competitive salary and 13th-month salary
14+ annual leaves per year
Premium healthcare insurance, starting from your probation period
Project reviews and yearly performance appraisals
Annual company trips
Teambuilding activities: Team lunch/dinner, events, and celebrations, sports clubs (football, basketball, badminton, etc.)
International team with flexible working time
Tailor-made career path
Technical workshops and training courses
Mobility: Opportunities to be on-site abroad in our offices in over 60+ countries